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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
Effectively Managing Human Service Organizations is and continues to be a highly used core textbook for courses on human service/social work administration. The book is highly practical and takes students through the nuts and bolts of managing a human service agency (from strategic planning, to problem solving, increasing productivity, supervising staff, and seeking funding). Its value and distinction among competing texts is that it offers a practical, skill-building approach, which is well received by students and faculty.The new edition will be expanded to included much more content on leadership, as this is an area receiving more attention in administration courses and social service agencies as well.