What is included with this book?
Preface and Acknowledgements | p. viii |
Introduction: The Case for Emotional Governance | p. 1 |
The three levels of emotional regulation | p. 1 |
Emotional governance | p. 4 |
The problem with psychology | p. 7 |
Preview | p. 10 |
A Democracy of Feelings | p. 19 |
Shaping the Public Mind | p. 21 |
Shapers and movers | p. 21 |
The psychosocial matrix | p. 24 |
The age of suspicion | p. 25 |
The reality of the group mind | p. 25 |
The Rise of Therapeutic Culture | p. 30 |
Audiences want affect | p. 30 |
The nature of the therapeutic | p. 33 |
The damaged princess | p. 35 |
Authentic expression or fake sentiment? | p. 40 |
Global Passions | p. 43 |
Charisma and its alternatives | p. 43 |
Boring: the problem of dis-passionate politics | p. 44 |
The inrushing world | p. 48 |
Parliaments of feeling | p. 52 |
The Bias Against Hope | p. 55 |
Journalism as Emotional Labour | p. 57 |
The emotional public sphere | p. 57 |
News consumption and anxiety management | p. 58 |
Containment and the media | p. 61 |
Emotional work in news production | p. 64 |
Keeping calm about terror | p. 66 |
Rottweilers Savage Democracy | p. 72 |
The national conversation | p. 72 |
The damage | p. 73 |
Cultures of attack | p. 78 |
Any passion is better than none? | p. 79 |
Challenging the Media Bias | p. 83 |
Emotional agendas in journalism | p. 83 |
Web space | p. 85 |
The three literacies | p. 87 |
Journalism and the regulation of public feeling | p. 88 |
The Search for Connection | p. 91 |
Politics as Emotional Labour | p. 93 |
Hoping for something | p. 93 |
Politics and popularity | p. 94 |
The leader as person | p. 96 |
Reparation | p. 99 |
Authenticity on stage | p. 101 |
The wrong hands on the levers of power? | p. 104 |
Poor Emotional Governance | p. 107 |
The anti-smirking campaign and other failures | p. 107 |
Terror and impoverished thought | p. 113 |
Terror in the Public Mind | p. 121 |
The Four Factors of Fear | p. 123 |
The political importance of the fear of terrorism | p. 123 |
Historical context: war without end? | p. 128 |
What makes us anxious? | p. 130 |
Some conclusions | p. 135 |
Terrorism and the Emotional Public | p. 137 |
Why and how to conduct an emotional audit | p. 137 |
Polls and passions | p. 138 |
Are terrorists on another planet? | p. 149 |
From Emotional Audit to Communication Strategy | p. 156 |
The binary media discourse of terror | p. 56 |
Public-media interactions | p. 162 |
Improving emotional governance around terror | p. 164 |
Repairing Leadership | p. 169 |
Market Failures | p. 171 |
The language of political marketing | p. 171 |
Political marketing and a political psychology of emotions | p. 172 |
Marketing and the crisis of leadership | p. 176 |
Fear, security and the limits of political marketing | p. 180 |
Deferring to Reality | p. 183 |
Emotional education | p. 183 |
Fantasies of renewal | p. 184 |
Leadership and reality | p. 188 |
Notes | p. 195 |
References | p. 205 |
Author Index | p. 215 |
Subject and Name Index | p. 218 |
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