Empowered Teams Creating Self-Directed Work Groups That Improve Quality, Productivity, and Participation

by Wellins, Richard S.; Byham, William C.; Wilson, Jeanne M.

• ISBN13: 9781555425548
• ISBN10: 1555425542
• Edition: 1st
• Format: Paperback
• Copyright: 1993-08-30
• Publisher: Jossey-Bass

Summary

Provides the frank answers to questions about how teams work, what makes them effective, when they are useful, how to get them going, and how to maintain their vigor and productivity over the long haul. Draws on a survey of over five hundred organizations and an in-depth study of twenty-eight companies (conducted jointly by Industry Week and the Association for Quality and Participation).

Author Biography

RICHARD S. WELLINS is senior vice president of programs and marketing for Development Dimensions International (DDI). WILLIAM C. BYHAM, author of the best-selling ZAPP! The Lightning of Empowerment, is president and co-founder of DDI. JEANNE M. WILSON leads DDI's Employee Development Group.

Table of Contents

Prologue: A Workplace Revolution: The Coming of Empowered Teams.

HOW TEAMS WORK.

Empowering Teams: Reaping the Benefits of Greater Employee Participation.

Moving Toward Empowered Teams: Rethinking Leadership Responsibilities.

Confronting New Organizational Questions: How Teams Function in a Redesigned Organization.

A Day in the Life of a Self-Directed Team: A Case Study.

PREPARING FOR TEAMS.

Implementing a New Vision: The Role of Senior Management.

Planning the Successful Launch of Self-Directed Teams: The Design Process and Principles.

The New Look of Leadership: What's Left for a Leader to Do?

Selecting Team Players: Choosing the Right People for Teamwork.

Training the New Team: Planning and Supporting Critical Skill Development.

BUILDING STRONG TEAMS.

Stage One: Getting Started.

Stage Two: Going in Circles.

Stage Three: Getting on Course.

Stage Four: Full Speed Ahead.

Epilogue: What's Next for Self-Directed Teams?