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Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
7-Day eTextbook Access
What is included with this book?
EMS Quality Management and Research is designed to be used as a starter manual for EMS managers seeking to build comprehensive knowledge of quality improvement (QI).
Teaching and Learning Experience
1. Why Quality?
2. History of Quality in EMS
3. Domains of a QI System
4. Defining Quality
5. Measuring Quality
6. Databases and Data Collection
7. Data and Quality Analysis
8. Quality Improvement Program and Project Management
9. Creating and Maintaining a Culture of Quality
10. Legal Considerations and Corrective Action
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.