The Essential Phone Interview Handbook

by Bailo, Paul

• ISBN13: 9781601631541
• ISBN10: 1601631545
• Format: Paperback
• Copyright: 2011-06-15
• Publisher: Career Pr Inc

Summary

Today more than ever, job candidates make initial contact with prospective employers via the telephone. Phone interviews are often the most unexpected facet of job interviewing, yet they are fast becoming the standard for employers when narrowing the pool of applicants and determining who will be invited for in-person interviews. The Essential Phone Interview Handbookcovers: '¢ How to prepare, what to say, and when to say it '¢ How to establish your professional presence over the phone '¢ How to get to the next step

Author Biography

Paul J. Bailo, MBA, MSW, is the founder and CEO of Phone Interview Pro, a service for job seekers who want to perfect their telephone job interviewing skills. After recognizing that the importance of the phone interview is often overlooked, Bailo prompted Phone Interview Pro to create a 250-plus point phone evaluation, previously nonexistent in the career services industry.

Table of Contents

Introduction	p. 11
How Did Phone Interview Pro Begin?	p. 12
What Is a Phone Interview?	p. 13
Five Key Elements of a Successful Phone Interview	p. 14
A Phone Interview Is Like a Date	p. 15
The Phone Interview Is a Dance	p. 17
Talk Radio	p. 18
Join Toastmasters International	p. 21
Get Ready	p. 22
Control Your Surroundings	p. 25
Home-Field Advantage	p. 25
Ready Your Space	p. 28
Remove All Background Noise	p. 30
They May Not Be Able to See You, But They Can Hear You	p. 33
What to Do if There Is Noise in the Background	p. 35
Tools for Success	p. 39
Use a Landline	p. 39
Disable Call Waiting	p. 43
Headset Vs. Handset	p. 44
Caller ID	p. 46
Warm-Up	p. 49
Research the Company	p. 49
Research Your Interviewer	p. 53
What Time Is It?	p. 55
Read the Newspaper	p. 57
Open-Book Test	p. 59
Call the Day Before	p. 61
Group Phone Interviews	p. 63
Ready Yourself	p. 65
Give Yourself Plenty of Time	p. 66
Be Well-Rested	p. 68
Eat Something	p. 70
Nature Rules	p. 71
Voice	p. 72
Ums and Ahhs	p. 81
Set the Tone and Pace of the Interview	p. 83
Dress Up Like You Would Face-to-Face	p. 86
Make an Impression	p. 89
Wait a Beat	p. 89
Start With Hello	p. 92
Phone Interview Handshake	p. 94
Conversation	p. 97
Attitude Is Key	p. 99
Etiquette	p. 102
Be Earnest	p. 103
Be Humble	p. 105
Laughter	p. 106
Stay Focused-Don't Multitask	p. 108
Talk to a Photograph	p. 109
Keep Track of Time	p. 112
The 15-Minute Rule	p. 116
Take Notes	p. 119
Relax and Have Fun!	p. 121
World-Class Phone Interview in Action	p. 123
It's in Your Control	p. 123
Listen Carefully	p. 125
Don't Interrupt!	p. 127
There Is No Need to Rush	p. 129
Say Your Name	p. 132
Say the Person's Name	p. 134
Use Vivid Words	p. 135
Get to the Point	p. 137
Say How You Feel	p. 140
Ask Knockout Questions	p. 142
Solving, Not Selling	p. 144
Make Money, Save Money	p. 147
What Not to Say on Your Phone Interview	p. 148
Don't Be Desperate	p. 151
You Are in Demand	p. 152
The Final Steps to Success	p. 157
Thank You!	p. 157
I Want the Job	p. 164
What if I Don't Want the Job?	p. 167
The Follow-Up Timeline	p. 169
Analysis of Your Phone Interview	p. 170
Don't Dwell on the Past	p. 173
You Will Get a Job!	p. 175
Index	p. 177
About the Author	p. 183
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