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Chapter 2: Values, Attitudes, Emotions, and Culture: The Manager as a Person
Chapter 3: Managing Ethics and Diversity
Chapter 4: Managing in the Global Environment
Chapter 5: Decision Making, Learning, Creativity, and Entrepreneurship
Chapter 6: Planning, Strategy, and Competitive Advantage
Chapter 7: Designing Organizational Structure
Chapter 8: Control, Change, and Entrepreneurship
Chapter 9: Motivation
Chapter 10: Leaders and Leadership
Chapter 11: Effective Team Management
Chapter 12: Building and Managing Human Resources
Chapter 13: Communication and Information Technology Management
Chapter 14: Operations Management: Managing Vital Operations and Processes
