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An in-depth look at how today's businesses use information technologies. Many businesses look for candidates who know how to use information systems, making a general understanding of information systems an asset to any business professional. Laudon and Laudon continue to emphasize how business objectives shape the application of new information systems and technologies. The tenth edition features new opening, closing, and Interactive Session cases, as well as updated text, figures, tables, and cases.
Table of Contents
Chapter 1: Business Information Systems in Your Career Chapter 2: Global E-Business: and Collaboration Chapter 3: Achieving Competitive Advantage with Information Systems Chapter 4: IT Infrastructure: Hardware and Software Chapter 5: Foundations of Business Intelligence: Databases and Information Management Chapter 6: Telecommunications, the Internet, and Wireless Technology Chapter 7: Securing Information Systems Case 1: IBM Zone Trusted Information Channel (ZTIC) Chapter 8: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications Chapter 9: E-Commerce: Digital Markets, Digital Goods Chapter 10: Improving Decision Making and Managing Knowledge Chapter 11: Building Information Systems and Managing Projects Chapter 12: Ethical and Social Issues in Information Systems