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Table of Contents
Chapter 2: Global E-Business: and Collaboration
Chapter 3: Achieving Competitive Advantage with Information Systems
Chapter 4: IT Infrastructure: Hardware and Software
Chapter 5: Foundations of Business Intelligence: Databases and Information Management
Chapter 6: Telecommunications, the Internet, and Wireless Technology
Chapter 7: Securing Information Systems Case 1: IBM Zone Trusted Information Channel (ZTIC)
Chapter 8: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
Chapter 9: E-Commerce: Digital Markets, Digital Goods
Chapter 10: Improving Decision Making and Managing Knowledge
Chapter 11: Building Information Systems and Managing Projects
Chapter 12: Ethical and Social Issues in Information Systems