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Featuring new expert contributing authors from across the country, this timely revision addresses all the important topics in the effective management of public health departments and agencies. Using a practical, nontheoretical approach, the book is ideal for the hands-on management of these complex organizations and their daily operations.The Third Edition has been thoroughly revised with new case studies as well as the following new chapters:" Chapter 2 Leadership and Governance " Chapter 16 Public Health Performance Standards " Chapter 17 Continuous Quality Improvement " Chapter 18 Accreditation " Chapter 21 Social (Electronic) Media " Chapter 28 Starting a Health Board in the 21st Century The text is accompanied by a complete package of instructor resources including a Transition Guide, Instructor's Manual, TestBank, and PowerPoint slides.
Table of Contents
|About the Editors||p. xi|
|About the Authors||p. xiii|
|Contributors to the Second Edition||p. xvi|
|Organizational Resources||p. 1|
|Management Theory and Applications||p. 3|
|Governance and Leadership||p. 17|
|Organizational Behavior||p. 33|
|Money: Accounting, Finance, and Budgets||p. 55|
|Community and Environmental Health||p. 79|
|Marketing Public Health||p. 89|
|Emergency Preparedness and Response||p. 105|
|Human Resources||p. 141|
|Overview of Human Resources||p. 143|
|Employee Preparation: Position Descriptions, Selection, Training and Development, Retention, and Integrating Students||p. 155|
|Employee Feedback: Rewards and Discipline||p. 181|
|Compensation and Benefits||p. 209|
|Mental Health Issues in the Workplace||p. 223|
|Union-Management Issues||p. 237|
|Operations of a Health Agency||p. 247|
|Agency Internal Structure and External Constituencies||p. 249|
|National Public Health Performance Standards||p. 273|
|Continuous Quality Improvement||p. 289|
|Interactions with Other Agencies and Local Government||p. 321|
|Traditional Media: Print, Television, and Radio||p. 349|
|Social (Electronic) Media||p. 363|
|Other Operations||p. 375|
|Assessing Community Health||p. 377|
|The Health Officer's Role in Board Development||p. 395|
|Tax Levies||p. 411|
|Organizing and Operating Clinics||p. 421|
|The History of Public Health||p. 439|
|Public Health Law||p. 453|
|Starting a Board of Health in the 21st Century||p. 465|
|Resources: State and National Associations and Government Agencies||p. 491|
|Appendix: Organizations||p. 517|
|Table of Contents provided by Ingram. All Rights Reserved.|