The Ethics Challenge in Public Service A Problem-Solving Guide

by Lewis, Carol W.; Gilman, Stuart C.

• ISBN13: 9781118109861
• ISBN10: 1118109864
• Edition: 3rd
• Format: Hardcover
• Copyright: 2012-05-01
• Publisher: Jossey-Bass

Summary

This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. It also serves as a valuable tool for public managers who work in a world that presents more ethical challenges every day. It contains a wealth of practical tools and strategies that public managers can use when making ethical choices in the ambiguous pressured world of public service. The book contains new material on topics including social networking, the use of apology, ethics as applied to public policy, working with elected officials, and more.

Author Biography

Carol W. Lewis is a professor emerita of political science at the University of Connecticut. She is a consultant and trainer for public agencies and-professional organizations at the local, regional, state, national, and international levels. Stuart C. Gilman is a consultant in Washington, D.C., working with state and federal government agencies, for large corporations and nonprofit organizations, as well as multinational organizations. He is a former director of the UN Global Programme against Corruption and senior executive with the U.S. Office of Government Ethics.

Table of Contents

Exhibits, Tables, and Figures	p. vii
Preface	p. ix
Acknowledgments	p. xix
The Authors	p. xxi
Introduction: Ethics in Public Service	p. 1
Ethical Duties of Public Managers	p. 17
What Is Important in Public Service?	p. 19
Obeying and Implementing the Law	p. 46
Serving the Public Interest	p. 63
Taking Individual Responsibility	p. 90
Tools for Individual Decision Making	p. 113
Finding Solid Ground	p. 115
Resolving Ethical Dilemmas	p. 141
Understanding Who and What Matters	p. 164
Ethics and the Organization	p. 189
Designing and Implementing Codes	p. 191
Broadening the Horizon	p. 225
Building an Ethical Agency	p. 247
The Job Ahead	p. 277
Glossary	p. 285
Rules of Thumb-A Summary of Arguments and Recommendations	p. 295
References	p. 299
Name Index	p. 323
Subject Index	p. 327
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