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9781440580550

The Everything Guide to Customer Engagement

by
  • ISBN13:

    9781440580550

  • ISBN10:

    1440580553

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2014-09-18
  • Publisher: Everything
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List Price: $21.99 Save up to $2.88

Summary

Expert advice and strategies for winning--and keeping--customers!

Apple, L.L. Bean, Zappos.com, Nordstrom, Lego, Southwest Airlines. All of these extraordinarily successful businesses have one thing in common: They have famously loyal customers. These companies understand that customer engagement is just as important as quality products and services when it comes to customer loyalty and retention. With The Everything Guide to Customer Engagement, you can learn the highly successful strategies that have been working for business all over the world. Inside, you'll find essential information on how you can better:
  • Reach customers in person and online
  • Create a community
  • Build your social media presence
  • Bring in new business
  • Grow your reputation
It doesn't matter if your business is large, medium, or small. With this guide, you'll learn the tips and techniques to make your customers and their priorities your number one focus, now and in the future.

Author Biography

An Adams Media author.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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