Executing the Supply Chain Modeling Best-in-Class Processes and Performance Indicators

by Oliveira, Alexandre; Gimeno, Anne

• ISBN13: 9780133764383
• ISBN10: 0133764389
• Edition: 1st
• Format: Hardcover
• Copyright: 2014-07-01
• Publisher: Ft Pr

Summary

MAP, MEASURE, AND GOVERN YOUR SUPPLY CHAIN FOR MAXIMUM BUSINESS VALUE

• Master proven techniques for mapping, measuring, and improving your supply chain
• Implement strategies and roadmaps for managing risk and increasing resilience
• Balance segmentation with standardization, and cost with differentiation
• Use supply chain KPIs to improve governance

Executing the Supply Chain offers expert guidance on driving maximum business value from modern supply chain process mapping and performance measurement. Pioneering supply chain practitioners Alexandre Oliveira and Anne Gimeno introduce powerful techniques for linking processes to customer and shareholder results, systematically managing risk, and increasing resilience across even the most complex supply chain.

 

Oliviera and Gimeno carefully introduce key process mapping and measurement concepts, thoroughly explain each relevant technique, and present proven applications and best practices from many of the world’s best companies. You’ll discover how to use your process maps to establish more effective controls, manage operations more successfully, and drive profitable change.

 

This book’s content will be exceptionally helpful to both practitioners and students in all areas of supply chain management and strategy, including participants in leading certification programs.

 

E xecuting the Supply Chain will help you align vision and action throughout your supply chain, so you can deliver far more value to both customers and shareholders.

 

Leading practitioners Alexandre Oliveira and Anne Gimeno show how to clarify the results you expect from each process and participant, assign specific responsibilities, strengthen accountability, identify opportunities for improvement, and successfully drive the changes you need.

 

You’ll learn how to go beyond “flows” to create process maps that make your supply network mechanisms 100% visible. Then, the authors help you use your process maps to define controls, quantitatively measure performance, and act on what your metrics tell you. Oliveira and Gimeno illuminate their techniques with many specific examples, ranging from forecasting to delivery performance, warehousing to quality assurance.

 

This book’s techniques will enable you to implement strong governance across your supply chain—and use it to reduce risk, improve resilience, and maximize performance and profitability.

• ESTABLISH SUPPLY NETWORK GOVERNANCE THAT DELIVERS REAL VALUE
  A 5-step roadmap: from improved visibility to advanced people management

• DEFINE QUANTITATIVE METRICS THAT HELP YOU IMPROVE
  Measure what matters—in ways that are sensible, widely accepted, and actionable

• IDENTIFY THE TRUE ROOT CAUSES OF SUPPLY CHAIN PROBLEMS…
  …and your best potential solutions

• USE PERFORMANCE BENCHMARKS TO DRIVE POSITIVE LONG-TERM CHANGE
  Realigning organizations, reshaping culture

 

Author Biography

ALEXANDRE OLIVEIRA (Brazil), Partner and General Manager for Cebralog, has been President of the Brazilian Institute of Supply Chain Management Professionals since 2007. Oliveira has advised leading global companies including Pepsico and GE; lectured on world-class logistics and operations management in the MBA program at Business School São Paulo; and held executive positions in companies such as Procter and Gamble and Hypercom in manufacturing, quality, operations, and supply chain management.

ANNE GIMENO (Brazil), Operations Director at Cebralog, has been a director at the Brazilian Institute of Supply Chain Management Professionals since 2007. She has held executive supply chain positions in companies such as Procter and Gamble and Draka Comteq, and holds a masters degree in Logistics and Supply Chain Management from Cranfield University, UK.

Table of Contents

1. Supply chain master plan

2. Supply chain mapping methodologies

3. Measuring the supply chain: definition and use of performance indicators

4. Governing the supply chain through performance indicators

Drive more value from your supply chain by applying the right mapping and metrics.