Experiencing Human Resource Management

by Christopher Mabey; Denise Skinner; Timothy A R Clark

• ISBN13: 9780761951162
• ISBN10: 0761951164
• Format: Hardcover
• Copyright: 1998-03-23
• Publisher: Sage Publications

Summary

By examining human resource management (HRM) techniques and processes from the 'receiving end', Experiencing Human Resource Management provides a rich and valuable view of HRM initiatives and strategies.If HRM is to contribute to the objectives of the organization, it is imperative to understand how HRM techniques are being applied and experienced. The current HRM literature is dominated by a managerial focus and perspective, however this book tells the experiences of employees in more than 20 organizations across a number of sectors and countries. It sets out to answer three questions: A decade or so from its arrival, is HRM delivering its promises? Of the many documented changes in workplace policies and practices, which can be distinctively attributed to HRM? Where changes are occurring in the name of HRM, who is benefitting?

Table of Contents

List of editors and contributors	vii	(2)
List of figures	ix	(1)
List of tables	x	(1)
Acknowledgements	xi	(2)
Foreword	xiii
John Monks
PART I INTRODUCTION	1	(32)
1 Experiencing HRM: the importance of the inside story	1	(13)
Timothy Clark
Christopher Mabey
Denise Skinner
2 The morality of HRM	14	(19)
Karen Legge
PART II QUALITY AND CULTURE CHANGE PROGRAMMES	33	(64)
3 Empowerment through quality management: employee accounts from inside a bank, a hotel and two factories	33	(21)
Chris Rees
4 Total quality management: shop floor perspectives	54	(19)
Linda Glover
Deborah Fitzgerald-Moore
5 Changing corporate culture: paradoxes and tensions in a local authority	73	(24)
Graeme Martin
Phil Beaumont
Harry Staines
PART III THE PERCEIVED IMPACT OF HRM ON PERFORMANCE AND PRODUCTIVITY	97	(53)
6 Training and development at an agrochemical plant	97	(16)
Jason Heyes
7 View from the bridge and life on deck: contrasts and contradictions in performance-related pay	113	(16)
Aisling Kelly
Kathy Monks
8 Culture change within a regional business network	129	(21)
Julia Connell
Suzanne Ryan
PART IV HRM PROVIDING CHOICES AND OPPORTUNITIES	150	(87)
9 Strategic integration and industrial relations in greenfield sites	150	(19)
Patrick Gunnigle
Michael Morley
10 From public sector employees to portfolio workers: pioneers of new careers?	169	(18)
Mary Mallon
11 Diversity climates and gendered cultures: a cross sector analysis	187	(18)
Paul Iles
Elisabeth Wilson
Deborah Hicks-Clarke
12 A trail of clues for graduate trainees	205	(13)
Diane Preston
Cathy Hart
13 Inside or outside HRM? Lateral learning in two voluntary sector organizations	218	(19)
Rona S. Beattie
Marilyn McDougall
PART V CONCLUSION	237	(8)
14 Getting the story straight	237	(8)
Christopher Mabey
Timothy Clark
Denise Skinner
Index	245