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Table of Contents
Managers and Management
1 Managers and the Management Process: Everyone becomes a manager someday
2 Management Learning: Great things grow from strong foundations
3 Ethics and Social Responsibility: Character doesn’t stay home when we go to work
Planning and Controlling
4 Managers as Decision Makers: There is no substitute for a good decision
5 Plans and Planning Techniques: Get there faster with objectives
6 Controls and Control Systems: What gets measured happens
7 Strategy and Strategic Management: Insight and hard work deliver results
8 Organization Structure and Design: It’s all about working together
9 Organizational Cultures, Innovation, and Change: Adaptability and values set the tone
10 Human Resource Management: Nurturing turns potential into performance
11 Leadership: A leader lives in each of us
12 Individual Behavior: There’s beauty in individual differences
13 Motivation: Respect unlocks human potential
14 Teams and Teamwork: Two heads really can be better than one
15 Communication: Listening is the key to understanding
16 Diversity and Global Cultures: There are new faces in the neighborhood
17 Globalization and International Business: Going global isn’t just for travelers
18 Entrepreneurship and Small Business: Taking risks can make dreams come true
Skill-Building Portfolio SB-1
Cases for Critical Thinking C-1