First Things Fast : A Handbook for Performance Analysis

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  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 6/9/2009
  • Publisher: Pfeiffer & Co

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This thorougly revised classic provides guidelines for HR and Training professional on how to quickly determine performance needs before investing precious time and resources. When trainers, consultants, and problem'solvers need to figure out what's wrong with an organization''and they need a solution fast''they need this book.

Author Biography

Allison Rossett is a professor of educational technology at San Diego State University and a consultant in workforce learning and performance and technology-based systems. She is the author of the best-selling Handbook of Job Aids (Pfeiffer) and Beyond the Podium (Pfeiffer), both of which are winners of the International Society for Performance Improvement's Instructional Communications award.

Table of Contents

Forewordp. ix
Prefacep. xiii
Acknowledgmentsp. xix
The Authorp. xxi
Introductionp. 1
What Can We Do First and Fast?p. 15
Performance Analysis Basicsp. 35
Opportunities for Performance Analysisp. 69
Putting the Speed in Performance Analysisp. 89
Communicating to Gather Information and Supportp. 113
What Technology Contributesp. 147
Finding Meaning, Communicating Resultsp. 167
Tales from the Trenchesp. 203
Into the Futurep. 241
Afterwordp. 257
Resources for Performance Analysisp. 261
Indexp. 269
Table of Contents provided by Ingram. All Rights Reserved.

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