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Allison Rossett is a professor of educational technology at San Diego State University and a consultant in workforce learning and performance and technology-based systems. She is the author of the best-selling Handbook of Job Aids (Pfeiffer) and Beyond the Podium (Pfeiffer), both of which are winners of the International Society for Performance Improvement's Instructional Communications award.
|The Author||p. xxi|
|What Can We Do First and Fast?||p. 15|
|Performance Analysis Basics||p. 35|
|Opportunities for Performance Analysis||p. 69|
|Putting the Speed in Performance Analysis||p. 89|
|Communicating to Gather Information and Support||p. 113|
|What Technology Contributes||p. 147|
|Finding Meaning, Communicating Results||p. 167|
|Tales from the Trenches||p. 203|
|Into the Future||p. 241|
|Resources for Performance Analysis||p. 261|
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