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Foreword: Learning from Past Disasters, Preventing Future Ones | p. vii |
Introduction | p. 1 |
The Bystanders Among Us | p. 11 |
Human Biases and Distortions | p. 23 |
Understanding Uncertainty: Why Did So Many People Bet Against Katrina? | p. 50 |
Space Shuttle Challenger: Cold, Warm, and Hot Causes of Disasters | p. 66 |
Chernobyl, Faulty Design, and the Interplay of Humans and Technology | p. 92 |
The Vioxx Disaster and BP: The Seduction of Profits | p. 126 |
When All the Backups Failed: How American F-15s Accidentally Shot Down Two U.S. Army Black Hawks | p. 146 |
Butterfly Wings and Stone Heads: How Complexity Influences Catastrophe in Policy Decisions | p. 170 |
The Collapse of Arthur Andersen: The Role of Organizational Culture | p. 192 |
When Countries Go Bankrupt: The Prisoner's Dilemma Writ Large | p. 207 |
What Have We Learned? What Can We Do? | p. 240 |
Advice for Leaders | p. 270 |
Afterword: When the Leaders Are the Problem | p. 285 |
Acknowledgments | p. 295 |
Notes | p. 299 |
Sources | p. 313 |
About the Authors | p. 329 |
Index | p. 331 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.