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9781118099131

Forces of Change New Strategies for the Evolving Health Care Marketplace

by
  • ISBN13:

    9781118099131

  • ISBN10:

    1118099133

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2012-07-31
  • Publisher: Jossey-Bass

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Supplemental Materials

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Summary

This groundbreaking book is based on an innovative model developed by David Shore that serves as the foundation for his Forces of Change program. Forces of Change offers an invaluable guide and sourcebook for the latest thinking on how organizations and their leaders can navigate an ever-changing health care marketplace. The book's emphasis on creating competitive advantage and developing implementation strategies could scarcely be more timely or more in demand.

Author Biography

David A. Shore, PhD, is the founder and director of the Harvard School of Public Health's Forces of Change Program, Trust Initiative, and Project Management in Health Care programs.

Table of Contents

Editor's Prefacep. vii
Acknowledgmentsp. xiii
The Editorp. xv
The Contributorsp. xvii
Can We Get Better?p. 1
Framing the Forces of Changep. 3
The Market Dynamics of Health Carep. 21
Transformational Leadership: The Key to Successp. 35
The Elements of Changep. 49
Employee Engagement and the Transformation of the Health Care Industryp. 51
Patient Safety in the Era of Health Care Reformp. 67
Health Care Reform and Technological Innovationp. 85
Health Care IT: A Critical Enabler for Health Care Transformationp. 101
Health Care IT: A Reality Checkp. 115
A Systematic Solution: Integrated Health Care Managementp. 129
Reshaping the Organizationp. 147
Stakeholder Interactions: Can We Transform Bad Behavior?p. 149
The Trust Prescription: How Health Care Organizations Can Win the Confidence and Compliance of Their Key Stakeholdersp. 169
A Winning Brand: Leveraging the Power of Intangible Assetsp. 191
Implementing Health Care Change through Projectsp. 211
Endnotesp. 229
Indexp. 253
Table of Contents provided by Ingram. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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