Formula 2+2 The Simple Solution for Successful Coaching

by Allen, Douglas B.; Allen, Dwight W.

• ISBN13: 9781576753101
• ISBN10: 1576753107
• Format: Hardcover
• Copyright: 2004-10-10
• Publisher: Berrett-Koehler Publishers

Summary

Somewhere between the casual "thank you" and the formal performance review lies the heart and soul of coaching-helping employees do a great job. Formula 2+2 (two compliments and two suggestions for improvement) tells the story of a manager who discovers that the simple solution to successful coaching is balance-placing equal emphasis on communicating to employees what they are doing well and what they need to improve.With a foreword by Ken Blanchard, Formula 2+2 is a simple and powerful method that can be put into practice immediately.

Author Biography

Douglas B. Allen is associate professor of management at the University of Denver Daniels College of Business. He is also a guest professor at Renmin (People’s) University Business School in Beijing, China, and a visiting professor at Tongji University in Shanghai, China. He received his doctorate from the University of Michigan, a masters of business administration from Harvard, and a bachelor of science degree from the University of Zimbabwe.
Previously, Doug worked as a human resource management specialist at Chrysler World Headquarters and as an international placement consultant at the Bahá’í National Center. He has consulted with and conducted training programs for many organizations, including Amoco, Boeing, Chrysler, General Electric, Honeywell, Nokia (China), and Tata (India).
Doug has published articles and makes frequent presentations on management in China, globalization, human resource management, and cross-cultural and diversity issues, as well as the 2+2 feedback system to a wide variety of conferences and organizations. He has made thirty visits to China and has lived, traveled, and/or worked in over forty-five other countries in Africa, Asia, Europe, and the Americas.
Dwight W. Allen is Eminent Scholar of Educational Re- form at Old Dominion University and has developed educational reform initiatives for more than forty years. At Stanford University he was director of teacher education and helped develop an award-winning internship program. As dean of education at the University of Massachusetts he helped develop over twenty simultaneous teacher training programs to explore the relative efficacy of a variety of theoretical models, one winning an award as the outstanding program of the year from the American Association of Colleges of Teacher Education. At Old Dominion University he cofounded the PRIME program in Norfolk Public Schools involving many systemic change initiatives focused on teacher empowerment. He has served as a consultant to more than one hundred national, state, and local school authorities.
Dwight has worked with UNESCO, where he was found- ing chief technical advisor for the first National Teacher Training College in Lesotho and was technical advisor for in-service teacher training programs in Malawi and Namibia. It was in Namibia that the idea for 2+2 was first developed. For the past eleven years, he has served with the United Nations Development Program as chief technical advisor and international ad- visor for the largest UNDP education programs in China.
Dwight is the author of nine books on educational reform and teacher education, the latest of which is American Schools: The 100 Billion Dollar Challenge (with Bill Cosby). He has visited China over twenty times and has lived, worked, and/or traveled in over sixty countries in Africa, Asia, Europe, and the Americas.

Table of Contents

Foreword	ix
Ken Blanchard
Introduction	xiii
Bill Cosby
Prologue	xvii
The Unguided Missile	1	(7)
Performance Appraisal: Like a Trip to the Dentist	8	(5)
The Trip to the Dentist	13	(7)
Celebrate Success and Encourage Improvement	20	(4)
The Magic of Balance	24	(7)
The Importance of Timeliness	31	(6)
The Spirit of 2+2	37	(6)
A SPECIAL MESSAGE FROM BUZZ ALDRIN, ASTRONAUT, APOLLO 11	43	(35)
The Power of Focus	44	(4)
Getting 2+2 Up and Running	48	(4)
The Need for Specificity	52	(6)
2+2: Take Two	58	(7)
The Integrated Follow-Up	65	(6)
Creating a Sustainable 2+2 Program	71	(4)
Epilogue: Two Years Later	75	(3)
Authors' Final Note	78	(3)
The Secrets of 2+2	81	(2)
Pauline's 2+2 Preparation Checklist	83	(2)
Acknowledgments	85	(4)
About the Authors	89