List of Figures | p. xv |
Preface | p. xix |
Introduction to Human Resource Development | p. 1 |
Human Resource Development as a Professional Field of Practice | p. 3 |
Introduction | p. 4 |
Purpose of HRD | p. 4 |
Definition of HRD | p. 4 |
Origins of HRD | p. 9 |
HRD Context | p. 9 |
HRD Core Beliefs | p. 10 |
HRD as a Discipline and a Professional Field of Practice | p. 12 |
Conclusion | p. 13 |
Reflection Questions | p. 13 |
Introduction to Human Resource Development Models and Processes | p. 15 |
Introduction | p. 16 |
Points of Agreement | p. 16 |
HRD Worldviews | p. 20 |
HRD Process | p. 24 |
Threats to Excellent Practice | p. 25 |
Ethics and Integrity Standards | p. 26 |
Conclusion | p. 28 |
Reflection Questions | p. 29 |
History of Human Resource Development | p. 31 |
Introduction | p. 33 |
The Beginnings: Survival through Labor and Learning | p. 33 |
100 B.C.-A.D. 300: The Influence of the Greeks and Romans | p. 34 |
300-1300: The Middle Ages | p. 36 |
1400-1800: The Renaissance | p. 39 |
Apprenticeship in Colonial America | p. 42 |
Industrial Era in America | p. 44 |
Twentieth-Century Influences in America | p. 49 |
Evolution of the Organization Development Component of HRD | p. 52 |
Management and Leadership Development in the United States | p. 56 |
Emergence of the HRD Research Community | p. 62 |
HRD History Timeline | p. 63 |
Reflection Questions | p. 67 |
Theory and Philosophy in Human Resource Development | p. 69 |
The Role of Theory and Philosophy in Human Resource Development | p. 71 |
Introduction | p. 72 |
Recognizing the Theory-Development as Research | p. 73 |
Requirements of a Sound Theory | p. 75 |
Philosophy and Theory Underlying HRD | p. 75 |
Philosophical Metaphors for HRD Theory and Practice | p. 77 |
Conclusion | p. 91 |
Reflection Questions | p. 92 |
Theory of Human Resource Development | p. 93 |
Introduction | p. 94 |
Perspectives on Theory and Practice | p. 94 |
Theory Framework for Applied Disciplines | p. 95 |
Theory of Human Resource Development | p. 97 |
Conclusion | p. 110 |
Reflection Questions | p. 110 |
Component Theories of Human Resource Development | p. 113 |
Introduction | p. 114 |
Psychology and the Discipline of Human Resource Development | p. 114 |
Economics, Human Capital Theory, and Human Resource Development | p. 120 |
Systems Theory as a Foundation for Human Resource Development | p. 128 |
Conclusion | p. 136 |
Reflection Questions | p. 136 |
Perspectives of Human Resource Development | p. 137 |
Paradigms of Human Resource Development | p. 139 |
Introduction | p. 140 |
Overview of the HRD Paradigms | p. 140 |
Debates about Learning and Performance | p. 142 |
Philosophical Views of Learning and Performance | p. 143 |
Learning Paradigm of HRD | p. 146 |
Performance Paradigm of HRD | p. 149 |
Fusing the Two Paradigms | p. 158 |
Conclusion | p. 161 |
Reflection Questions | p. 161 |
Perspectives on Performance in Human Resource Development | p. 163 |
Introduction | p. 164 |
Organizational Effectiveness as a Precursor to Performance | p. 164 |
Disciplinary Perspectives on Performance | p. 166 |
Financial Performance | p. 170 |
Multilevel Performance Models | p. 173 |
Process and Team-Level Performance Models | p. 185 |
Individual-Level Performance Models | p. 186 |
The Spoils of Performance | p. 189 |
Conclusion | p. 190 |
Reflection Questions | p. 191 |
Perspectives on Learning in Human Resource Development | p. 193 |
Introduction | p. 194 |
Basic Theories of Learning | p. 194 |
Learning Models at the Individual Level | p. 204 |
Learning Models at the Organizational Level | p. 216 |
Conclusion | p. 221 |
Reflection Questions | p. 221 |
Developing Expertise through Training and Development | p. 223 |
Overview of Training and Development | p. 225 |
Introduction | p. 226 |
Views of Training and Development | p. 226 |
Key Training and Development Terms and Strategies | p. 231 |
The General Training and Development Process | p. 233 |
Instructional Systems Development (ISD) | p. 234 |
Training for Performance System (TPS) | p. 236 |
Individual-Focused Training and Development | p. 245 |
Team/Group-Focused T&D | p. 247 |
Training Roles and Responsibilities | p. 249 |
Conclusion | p. 250 |
Reflection Questions | p. 250 |
The Nature of Expertise | p. 251 |
Introduction | p. 252 |
Knowledge versus Expertise | p. 252 |
Operational Definitions of Expertise and Competence | p. 257 |
Conclusion | p. 268 |
Reflection Questions | p. 268 |
Training and Development Practices | p. 269 |
Introduction | p. 270 |
Variations in T&D Practices | p. 270 |
Core T&D Practices | p. 271 |
Individual-Focused T&D Practices | p. 274 |
Group-Focused T&D Practices | p. 276 |
Work Process-Focused T&D Practices | p. 278 |
Organization-Focused T&D Practices | p. 280 |
Conclusion | p. 282 |
Reflection Questions | p. 283 |
Unleashing Expertise through Organization Development | p. 285 |
Overview of Organization Development | p. 287 |
Introduction | p. 288 |
Views of Organization Development | p. 289 |
Key Organization Development Terms | p. 294 |
The General Organization Development Process | p. 296 |
Action Research: Problem-Solving Method | p. 297 |
Organization Development Process Model | p. 300 |
Organization Development for Performance System | p. 302 |
Conclusion | p. 306 |
Reflection Questions | p. 306 |
The Nature of the Change Process | p. 307 |
Introduction | p. 308 |
Core Dimensions of Change | p. 310 |
Change Outcomes | p. 313 |
General Theories of Change | p. 314 |
Resistance to Change | p. 318 |
Focused Perspectives on Change | p. 322 |
Leading and Managing Organization Change | p. 333 |
Conclusion | p. 333 |
Reflection Questions | p. 334 |
Organization Development Practices | p. 337 |
Introduction | p. 338 |
Variations in OD Practices | p. 338 |
Core OD Practices | p. 340 |
Organization-Focused OD Practices | p. 341 |
Work Process-Focused OD Practices | p. 344 |
Group-Focused OD Practices | p. 348 |
Individual-Focused OD Practices | p. 349 |
Conclusion | p. 353 |
Reflection Questions | p. 354 |
Advancing Human Resource Development | p. 355 |
Strategy and Human Resource Development | p. 357 |
Introduction | p. 358 |
Schools of Strategic Thinking | p. 358 |
The Strategic Roles of Human Resource Development | p. 358 |
Scenario Planning | p. 371 |
Conclusion | p. 379 |
Reflection Questions | p. 380 |
Accountability in Human Resource Development | p. 381 |
Introduction | p. 382 |
Program Evaluation Approach to Accountability | p. 382 |
Summary | p. 389 |
Metrics Approach to Accountability | p. 391 |
Conclusion | p. 400 |
Reflection Questions | p. 401 |
Human Resource Development Policy and Planning | p. 403 |
Introduction | p. 404 |
Policy Analysis and Planning for HRD | p. 405 |
Conclusion | p. 415 |
Reflection Questions | p. 415 |
Human Resource Development into the Future | p. 417 |
Globalization and Human Resource Development | p. 419 |
Introduction | p. 420 |
International and Cross-cultural Perspectives on HRD | p. 420 |
Conclusion | p. 432 |
Reflection Questions | p. 432 |
Technology and Human Resource Development | p. 433 |
Introduction | p. 434 |
Information and Communication Technology in HRD | p. 435 |
Conclusion | p. 447 |
Reflection Questions | p. 448 |
Challenges Facing Human Resource Development | p. 449 |
Introduction | p. 450 |
The Economic Globalization Challenge Facing HRD | p. 450 |
The Faster and Better Challenge Facing HRD | p. 454 |
The Certification and Accreditation Challenge Facing HRD | p. 457 |
Conclusion | p. 459 |
Reflection Questions | p. 460 |
References | p. 461 |
Name Index | p. 507 |
Subject Index | p. 515 |
About the Authors | p. 537 |
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