Understanding HRM | |
Strategic Implications of a Dynamic HRM Environment | |
Learning Outcomes | |
Introduction | |
Understanding Cultural Environments | |
The GLOBE Framework | |
Cultural Implications for HRM | |
The Changing World of Technology | |
What is a Knowledge Worker? | |
Why the Emphasis on Technology? | |
How Technology Affects HRM | |
Practices | |
Recruiting | |
Employee Selection | |
Technology Corner: HRM Changing Times | |
Training and Development | |
Ethics and Employee Rights | |
Ethical Issues in HRM: Invasion of Privacy? | |
Motivating Knowledge Workers | |
Paying Employees Market Value | |
Communications | |
Decentralized Work Sites | |
Skill Levels | |
A Legal Concern | |
Workforce Diversity | |
The Workforce Today | |
Workplace Issues: Diversity Awareness | |
How Diversity Affects HRM | |
What Is a Work/Life Balance? | |
The Labor Supply | |
Do We Have a Shortage of Skilled Labor? | |
Why Do Organizations Lay Off During Shortages? | |
How Do Organizations Balance Labor Supply? | |
Issues Contingent Workers Create for HRM | |
Continuous Improvement Programs | |
Work Process Engineering | |
How HRM Can Support Improvement Programs | |
How HRM Assists in Work Process Engineering | |
Employee Involvement | |
How Organizations Involve Employees | |
Employee Involvement Implications for HRM | |
A Look at Ethics | |
Summary | |
Visual Summary | |
Demonstrating Comprehension: Questions for Review | |
Key Terms | |
HRM Workshop | |
Linking Concepts to Practice: Discussion Questions | |
Developing Diagnostic and Analytical Skills | |
Case Application 1-A: Outsourcing Human Resources | |
Case Application 1-B: TEAM FUN! Working with a Team: Understanding Diversity Issues Learning an HRM Skill: Guidelines for Acting Ethically | |
Enhancing Your Communication Skills | |
Fundamentals of HRM | |
Learning Outcomes | |
Introduction | |
Management Essentials | |
Why Is HRM Important to an Organization? | |
The Strategic Nature | |
HRM Certification | |
How External Influences Affect HRM | |
Technology Corner: HRM Basics | |
The HRM Strategic Environment | |
Governmental Legislation | |
Labor Unions | |
Management Thought | |
Staffing Function Activities | |
Goals of the Training and Development Function | |
The Motivation Function | |
How Important Is the Maintenance Function? | |
Translating HRM Functions into Practice | |
Employment | |
Training and Development | |
Compensation and Benefits | |
Employee Relations | |
Top Management Commitment | |
Effective Upward Communication | |
Determining What to Communicate | |
Ethical Issues in HRM: Purposefully Distorting Information | |
Allowing for Feedback | |
Information Sources | |
Does HRM Really Matter? | |
Conclusion | |
HRM in an Entrepreneurial Enterprise | |
HRM in a Global Village | |
HR and Corporate Ethics | |
Summary | |
Visual Summary | |
Demonstrating Comprehension: Questions for Review | |
Key Terms | |
HRM Workshop | |
Linking Concepts to Practice: Discussion Questions | |
Developing Diagnostic and Analytical Skills | |
Case Application 2-A: Kindergarten Fun | |
Case Application 2-B: TEAM FUN! | |
Working with a Team: Making a Layoff Decision | |
Learning an HRM Skill: HR Certification | |
Enhancing Your Communication Skills | |
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