Fundamentals of Quality Control and Improvement

by Mitra, Amitava

• ISBN13: 9780470226537
• ISBN10: 0470226536
• Edition: 3rd
• Format: Hardcover
• Copyright: 2008-08-04
• Publisher: Wiley

Summary

Incorporating modern ideas, methods, and philosophies, Fundamentals of Quality Control and Improvement, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition promotes a unique "do it right the first time" approach and focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs.

Author Biography

Amitava Mitra, PhD, is Associate Dean in the College of Business and Professor in the Department of Management at Auburn University, Alabama. He has published over seventy journal articles and currently teaches in the areas of quality assurance and improvement. Dr. Mitra has over thirty years of academic and professional experience, and has conducted courses for professionals in total quality management, quality assurance and statistical process control, design of experiments, and Six Sigma Black Belt training.

Table of Contents

Preface

Philosophy And Fundamentals

Introduction to Quality Control and the Total Quality System

Some Philosophies and Their Impact on Quality

Quality Management: Practices, Tools, and Standards

Statistical Foundations And Methods Of Quality Improvement

Fundamentals of Statistical Concepts and Techniques in Quality Control and Improvement

Data Analyses and Sampling

Statistical Process Control

Statistical Process Control Using Control Charts

Control Charts for Variables

Control Charts for Attributes

Process Capability Analysis

Acceptance Sampling

Acceptance Sampling Plans for Attributes and Variables

Product And Process Design

Reliability

Experimental Design and the Taguchi Method.Key Terms

Exercises

References

Appendixes

Index

Table of Contents provided by Publisher. All Rights Reserved.