Getting the Most From Your Human Service Internship Learning from Experience

by Kiser, Pamela Myers

• ISBN13: 9780534364748
• ISBN10: 0534364748
• Edition: 1st
• Format: Paperback
• Copyright: 1999-12-08
• Publisher: Brooks Cole

Summary

Introduction. 1. Getting Ready. 2. Getting Started. 3. Getting Acquainted. 4. Learning to Learn from Experience: The Integrative Processing Model. 5. Using Supervision. 6. Dealing with Diversity. 7. Developing Ethical Competence. 8. Writing and Reporting Within Your Field Agency. 9. Managing Your Feelings and Your Stress. 10. Trouble-Shooting. 11. Evaluating Your Performance. 12. Leaving Your Field Placement. Appendix: Ethical Standards of Human Service Professionals. Index.

Table of Contents

Introduction	xiii
Getting Ready	1	(14)
So What Is an Internship?	1	(1)
Myths about Internships	2	(4)
My Fieldwork Will Probably Lead to a Job Within That Agency	3	(1)
While Doing My Fieldwork, I Will Learn by Doing and Will Not Have Assignments and Homework as in Traditional Classes	3	(1)
My Fieldwork Is an Apprenticeship. I Will Work Under a Qualified Professional and Learn to Do as He or She Does	3	(1)
As an Intern I Will Have the Responsibilities and Autonomy of a Professional Staff Person	4	(1)
Doing an Internship Is Like Being a Volunteer in the Organization	4	(1)
If I Do Not Enjoy My Internship, I Must Have Chosen the Wrong Field Site or the Wrong Career	4	(1)
For My Fieldwork to Be Most Useful, It Should Be in the Same Type of Job I Would Like to Find After Graduation	5	(1)
Everyone Gets an "A" in the Internship	5	(1)
Why Do an Internship?	6	(1)
Understanding Your Internship As Developing Over Time	7	(5)
Preplacement Stage	8	(1)
Initiation Stage	8	(1)
Working Stage	9	(2)
Termination Stage	11	(1)
Conclusion	12	(1)
Your Reflections on Getting Ready for Your Internship	13	(1)
References	13	(2)
Getting Started	15	(19)
Selecting a Field Site	15	(8)
Considering Populations	16	(2)
Considering Fields of Practice (Settings)	18	(2)
Considering Agency/Worker Function	20	(3)
The Initial Meeting with Your Prospective Supervisor	23	(3)
Developing a Learning Plan	26	(6)
Identifying Goals	26	(2)
Identifying Strategies	28	(2)
Identifying Methods of Measurement	30	(2)
Conclusion	32	(1)
Your Reflections on Getting Started	32	(1)
References	33	(1)
Getting Acquainted	34	(21)
Getting to Know Your Agency	34	(2)
Getting to Know Your Co-workers	36	(1)
Learning About the Agency's Mission, Objectives, Goals, and Strategies	37	(3)
Learning About the Agency's Organizational Structure	40	(2)
Learning About Agency Funding	42	(1)
Learning About the Agency's Network	43	(2)
Learning About Your Client Groups	45	(2)
Learning About the Context of Your Organization	47	(5)
Getting to Know the Community	47	(3)
Understanding the Agency's Legal, Social, and Political Contexts	50	(2)
Conclusion	52	(2)
Your Reflections on Getting Acquainted with Your Field Agency	53	(1)
References	54	(1)
Learning To Learn From Experience: The Integrative Processing Model	55	(27)
The Role of Reflection in Learning from Experience	55	(2)
Case Example	56	(1)
An Overview of the Integrative Processing Model	57	(12)
Gathering Objective Data from Concrete Experience	59	(1)
Reflecting	60	(2)
Identifying Relevant Theory and Knowledge	62	(1)
Examining Dissonance	63	(2)
Articulating Learning	65	(2)
Developing a Plan	67	(2)
Applying the Integrative Processing Model	69	(6)
A Direct Service Situation	69	(2)
An Administrative Services Situation	71	(4)
Your Turn to Practice Independently	75	(5)
Conclusion	80	(1)
Your Reflections on the Integrative Processing Model	81	(1)
References	81	(1)
Using Supervision	82	(17)
Understanding the Supervisory Relationship	82	(2)
Supervisor Characteristics	84	(2)
Student Characteristics	86	(2)
Working Within the Supervisory Relationship	88	(8)
Supervision Is a Planned Contact	88	(1)
Supervision Is Prepared For	89	(1)
Supervision Involves Discussing Professional Issues	90	(1)
Supervision Includes Planning	91	(1)
Supervision Generates Feedback	92	(4)
Conclusion	96	(2)
Your Reflections on Using Supervision	97	(1)
References	98	(1)
Dealing With Diversity	99	(19)
An Overview	99	(1)
Understanding Concepts Related to Diversity	100	(1)
Experiencing Diverse Groups	101	(1)
Increasing Your Knowledge About Other Cultures	102	(3)
Developing Awareness of Your Own Culture	105	(2)
Decreasing Ethnocentrism	107	(3)
Case Example: One Placement + Two Students = Cultural Insight	108	(2)
Understanding Biculturalism as an Adaptive Mechanism	110	(2)
Case Example: A Client Learns to Be Bicultural	111	(1)
Understanding Agency Culture	112	(3)
Conclusion	115	(1)
Your Reflections on Dealing with Diversity	116	(1)
References	116	(2)
Developing Ethical Competence	118	(21)
An Overview	118	(1)
Understanding the Ethical and Legal Foundations of the Profession	119	(4)
Ethical Standards of the Human Service Profession	119	(2)
Legal Issues and Standards of the Profession	121	(2)
Understanding the Values and Ideals That Should Guide Responsible Human Services Practice	123	(1)
Recognizing The Ethical, Legal, and Values Issues Involved in Any Given Practice Situation	124	(6)
Case Example 1	125	(2)
Case Example 2	127	(1)
Case Example 3	127	(3)
Weighing Conflicting Ethical and Values Positions in a Given Situation and Making Decisions between Them	130	(6)
Case Example 4	131	(5)
Conclusion	136	(2)
Your Reflections on Ethical, Legal, and Values Issues	137	(1)
References	138	(1)
Writing And Reporting Within Your Field Agency	139	(25)
Writing in Human Service Settings	139	(3)
Case Examples: Two Cautionary Tales on the Importance of Documentation	141	(1)
Written Reports Related to Direct Services to Clients	142	(9)
Purposes of Documentation	142	(2)
Ground Rules for Documentation	144	(1)
Common Types of Written Reports Regarding Direct Client Care	145	(6)
Written Reports Related to Administrative Services	151	(6)
Reports About Agency Programs	151	(1)
Time Interval Reports	152	(1)
Reports to the Board of Directors	152	(1)
Funding Requests	153	(3)
Public Relations	156	(1)
Oral Reporting	157	(4)
Conclusion	161	(2)
Your Reflections on Written and Oral Reporting	162	(1)
References	163	(1)
Managing Your Feelings And Your Stress	164	(23)
Developing Self-Awareness	165	(1)
Developing Self-Understanding	166	(1)
Developing Assertiveness	167	(4)
Case Example: A Nonassertive Response to a Problem	168	(3)
Developing Conflict Resolution Skills	171	(3)
Developing Positive Self-Talk	174	(3)
Developing Self-Control	177	(2)
Learning to Manage Your Stress	179	(5)
Conclusion	184	(2)
Your Reflections on Managing Your Feelings and Your Stress	185	(1)
References	186	(1)
Trouble-Shooting	187	(25)
Making Mistakes and Learning from Them	188	(1)
Case Example 1	188	(1)
Making More Serious Mistakes	189	(2)
Case Example 2	190	(1)
Maintaining Good Work Habits	191	(2)
Case Example 3	192	(1)
Maintaining Appropriate Professional Boundaries	193	(3)
Case Example 4	194	(1)
Case Example 5	195	(1)
Guarding Against Dual Relationships	196	(4)
Case Example 6	197	(2)
Case Example 7	199	(1)
Maintaining a Balance between Your Work Life and Your Personal Life	200	(6)
Case Example 8	202	(3)
Case Example 9	205	(1)
Keeping Safe	206	(3)
Conclusion	209	(2)
Your Reflections on Trouble-Shooting	210	(1)
References	211	(1)
Evaluating Your Performance	212	(14)
Understanding the Final Evaluation	212	(3)
Preparing for Your Evaluation	215	(3)
The Field Supervisor's Perspective	218	(1)
The Evaluation Conference	219	(3)
The Faculty Liaison's Perspective	222	(1)
Conclusion	223	(2)
Your Reflections on the Evaluation of Your Performance	224	(1)
References	225	(1)
Leaving Your Field Placement	226	(22)
An Overview	226	(1)
General Guidelines for Positive Termination	227	(9)
Be Aware of Your Previous Experiences and Patterns with Terminations	227	(2)
Be Self-Aware, Recognizing Your Needs and Wants	229	(1)
Reflect Upon and Deal with Your Feelings	230	(1)
Review the Experience	231	(2)
Acknowledge the Progress and the Changes That You Have Made	233	(2)
Anticipate and Plan for Future Needs	235	(1)
Saying Good-bye to Your Supervisor	236	(2)
Saying Good-bye to Your Clients	238	(4)
Transferring Your Work	242	(2)
Termination Rituals	244	(2)
Conclusion	246	(1)
Your Reflections on Leaving Your Internship	246	(1)
References	247	(1)
Appendix Ethical Standards of Human Service Professionals	248	(5)
Index	253