Global Teams : How Top Multinationals Span Boundaries and Cultures with High-Speed Teamwork

by Marquardt, Michael J.; Horvath, Lisa

• ISBN13: 9780891061571
• ISBN10: 0891061576
• Format: Hardcover
• Copyright: 2001-08-01
• Publisher: Consortium Book Sales & Dist

Summary

With a 12-step strategic guide and a wealth of case studies, this book offers the tools organizations need to bridge distance, cultures, and language, and convert the richness created by cultural diversities into innovative thinking and action.

Table of Contents

Preface	ix
About the Authors	xiii
Part One THE CORNERSTONES	1	(40)
The Power of Global Teams	3	(16)
Five Challenges Facing Global Teams	19	(22)
Part Two BRIDGES AND BOUNDARIES	41	(58)
Effective Leadership	43	(24)
Creating a Vision and Team Identity	67	(14)
Building Swift Trust and Strong Norms	81	(18)
Part Three CULTURAL AND TECHNOLOGICAL FOUNDATIONS	99	(42)
Capturing the Power of Cultural Diversity	101	(18)
Technological Support and Communications	119	(22)
Part Four ALIGNING THE HUMAN RESOURCES	141	(82)
Harnessing Cultural, Interpersonal, and Technical Expertise	143	(14)
Global Team Facilitators	157	(22)
Measurement and Feedback Systems	179	(14)
Team-Oriented Assessment and Rewards	193	(10)
Building Global Teams for the Twenty-first Century	203	(20)
Appendix A: Global Teams Capability and Readiness Profile	223	(6)
Appendix B: Web Sites on Global Teams	229	(4)
References	233	(6)
Index	239