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9780761957713

Good to Talk? : Living and Working in a Communication Culture

by
  • ISBN13:

    9780761957713

  • ISBN10:

    0761957715

  • Format: Paperback
  • Copyright: 2000-05-15
  • Publisher: SAGE Publications Ltd

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Supplemental Materials

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Summary

It's good to talk is one of the great clich[ac]es of our time. The benefits of talk to individuals, families and organizations are proclaimed by pop psychologists, television talk show hosts, and management gurus. The importance of talk is talked about endlessly.'Good to Talk? is an attempt to look critically at what lies behind this upsurge of concern about talk in our workplaces, classrooms and private lives, and it places these developments in historical context and relates their forms to the broader economic and social changes associated with globalization.The book also poses questions about the social and political implications of talking about talking. Is 'communication' the key to solving the problems of modern life? Are the lessons in talking that are offered to us now the ones we most urgently need to learn? Is it time to challenge the prevailing belief about what makes it good to talk?

Table of Contents

Prologue vii
Acknowledgements ix
Introduction: Good to talk?
1(23)
Codifying `communication': knowledge, authority and standards
24(29)
Talk as enterprise: communication and culture change at work
53(38)
Communication factories: inside the call centre
91(34)
Schooling spoken discourse
125(24)
Communication and the pursuit of happiness
149(29)
Epilogue 178(6)
Appendix: Research Methods and research ethics 184(4)
Notes 188(13)
Bibliography 201(7)
Index 208

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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