Preface | p. xi |
Foundations of Strategic Marketing Management | p. 1 |
A Sample Marketing Plan | p. 17 |
Financial Aspects of Marketing Management | p. 33 |
Marketing Decision Making and Case Analysis | p. 51 |
Opportunity Analysis and Market Targeting | p. 63 |
Quetzal Collections, Inc. | p. 73 |
Jones - Blair Company | p. 76 |
Tyler Pet Foods, Inc. | p. 86 |
Curtis Automotive Hoist: Market Opportunities in the European Union | p. 97 |
Frito-Lay's Dips | p. 107 |
South Delaware Coors, Inc. | p. 119 |
Product and Service Strategy and Brand Management | p. 129 |
Zoecon Corporation: Insect Growth Regulators | p. 142 |
Ms-Tique Corporation | p. 153 |
Manor Memorial Hospital: Downtown Health Clinic | p. 161 |
Procter and Gamble, Inc.: Scope | p. 173 |
Frito-Lay Company: Cracker Jack | p. 186 |
Swisher Mower and Machine Company: Evaluating a Private Brand Opportunity | p. 213 |
Integrated Marketing Communication Strategy and Management | p. 225 |
Throckmorten Furniture, Inc. (A) | p. 235 |
Throckmorten Furniture, Inc. (B) | p. 246 |
Cadbury Beverages, Inc.: Crush Brand | p. 249 |
Drypers Corporation: National Television Advertising Campaign | p. 264 |
Price Waterhouse | p. 273 |
Godiva Europe | p. 286 |
Marketing Channel Strategy and Management | p. 305 |
Dell Computer Corporation: The Higher Education Market | p. 316 |
Amway Japan Limited | p. 330 |
Goodyear Tire and Rubber Company | p. 356 |
Hendison Electronics Corporation | p. 368 |
Chesterton Carpet Mills, Inc. | p. 374 |
Pricing Strategy and Management | p. 383 |
Southwest Airlines | p. 393 |
Burroughs Wellcome Company: Retrovir | p. 413 |
Afton Industries | p. 425 |
Augustine Medical, Inc.: The Bair Hugger Patient Warming System | p. 431 |
Seagram in Taiwan: Scotch and Cognac Pricing | p. 441 |
Texas Instruments: Global Pricing in the Semiconductor Industry | p. 448 |
Interactive Marketing and Electronic Commerce | p. 459 |
Peapod: Moving to the Internet | p. 471 |
Amazon.com: Winning the On-Line Book Wars | p. 495 |
Arrow Electronics, Inc. | p. 519 |
Vector Marketing Corporation: "CUTCO, The World's Finest Cutlery" | p. 538 |
Marketing Strategy Reformulation: The Control Process | p. 551 |
Pharmacia and Upjohn, Inc.: Rogaine Hair Regrowth Treatment | p. 560 |
3M Telecom Systems Division: Fibrlok Splice | p. 577 |
The Circle K Corporation | p. 588 |
Marshall Museum of Art | p. 599 |
Comprehensive Marketing Programs | p. 609 |
Frito-Lay, Inc.: Sun Chips Multigrain Snacks | p. 614 |
United States Census Bureau: Marketing Services Office | p. 631 |
Biopure Corporation | p. 644 |
CIMA Mountaineering, Inc. | p. 660 |
Blair Water Purifiers India | p. 678 |
Preparing a Written Case Analysis | p. 693 |
Republic National Bank of Dallas: Now Accounts | p. 693 |
Student Analysis: Republic National Bank of Dallas: NOW Accounts | p. 703 |
Glossary of Selected Marketing Terms and Concepts | p. 709 |
Subject Index | p. 713 |
Company Index | p. 723 |
Brand Index | p. 727 |
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