Acknowledgments | xiii | (2) | |||
Preface | xv | ||||
PART II THE PROCESS OF INTELLIGENT INTERFACE DESIGN | 1 | (138) | |||
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3 | (10) | |||
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4 | (3) | |||
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7 | (1) | |||
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7 | (1) | |||
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8 | (1) | |||
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9 | (2) | |||
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11 | (2) | |||
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13 | (38) | |||
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14 | (1) | |||
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14 | (1) | |||
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15 | (1) | |||
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15 | (34) | |||
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49 | (2) | |||
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51 | (34) | |||
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52 | (1) | |||
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52 | (1) | |||
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53 | (2) | |||
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55 | (28) | |||
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83 | (2) | |||
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85 | (20) | |||
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86 | (1) | |||
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86 | (1) | |||
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86 | (1) | |||
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87 | (16) | |||
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103 | (2) | |||
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105 | (24) | |||
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108 | (7) | |||
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115 | (5) | |||
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120 | (1) | |||
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121 | (6) | |||
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127 | (2) | |||
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129 | (10) | |||
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131 | (4) | |||
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135 | (2) | |||
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137 | (1) | |||
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137 | (2) | |||
PART II DESIGN GUIDELINES | 139 | (156) | |||
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141 | (18) | |||
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143 | (3) | |||
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146 | (1) | |||
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147 | (1) | |||
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148 | (4) | |||
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152 | (4) | |||
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156 | (3) | |||
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159 | (22) | |||
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160 | (2) | |||
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162 | (1) | |||
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162 | (4) | |||
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166 | (4) | |||
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170 | (1) | |||
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171 | (4) | |||
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175 | (1) | |||
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176 | (1) | |||
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177 | (1) | |||
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178 | (3) | |||
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181 | (32) | |||
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182 | (11) | |||
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193 | (2) | |||
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195 | (3) | |||
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198 | (4) | |||
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202 | (3) | |||
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205 | (2) | |||
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207 | (1) | |||
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208 | (1) | |||
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208 | (2) | |||
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210 | (3) | |||
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213 | (24) | |||
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214 | (5) | |||
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219 | (4) | |||
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223 | (4) | |||
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227 | (4) | |||
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231 | (6) | |||
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237 | (42) | |||
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238 | (6) | |||
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244 | (4) | |||
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248 | (7) | |||
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255 | (2) | |||
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257 | (3) | |||
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260 | (6) | |||
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266 | (2) | |||
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268 | (1) | |||
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269 | (2) | |||
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271 | (2) | |||
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273 | (2) | |||
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275 | (2) | |||
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277 | (2) | |||
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279 | (6) | |||
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280 | (3) | |||
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283 | (2) | |||
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285 | (10) | |||
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286 | (1) | |||
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287 | (2) | |||
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289 | (2) | |||
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291 | (4) | |||
Appendix A List of Guidelines | 295 | (16) | |||
Structure | 296 | (2) | |||
Interaction | 298 | (3) | |||
Presentation | 301 | (3) | |||
Internet and Intranet | 304 | (5) | |||
Online Support | 309 | (2) | |||
Appendix B For More Information | 311 | (8) | |||
Interface Design | 312 | (3) | |||
Guidelines | 315 | (1) | |||
Online Help and Documentation | 315 | (1) | |||
Web Design | 316 | (3) | |||
Appendix C Forms, Tables, and Checklists | 319 | (12) | |||
Appendix D How to Use the Files on CD-ROM | 331 | (4) | |||
Index | 335 |
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