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What version or edition is this?
This is the 5th edition with a publication date of 12/23/2009.
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
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Written by best-selling PC repair author and educator Jean Andrews, the fifth edition of A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING maps fully to CompTIA's 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer software. At the same time, it prepares readers to successfully pass the software portions of the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching or learning style and course format, featuring an essentials-to-practical organization within each chapter and inclusion of tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for PC repair.
Table of Contents
|Introducing Operating Systems|
|Working with People in a Technical World|
|Installing Windows 2000/XP/Vista|
|Tools for Solving Windows Problems|
|Fixing Windows Problems|
|CompTIA A+ Acronyms|
|Keystroke Shortcuts in Windows|
|CD Resource Contents: Video Clips|
|CertBlaster Exam Preparation Software|
|PC Repair FAQs. eGlossary|
|CompTIA A+ 2009 Mapping Grids|
|Appendices: ASCII Character and Set and Ansi.sys|
|Behind the Scenes with Debug|
|Calculating Drive Capacity on Older Drives|
|Electricity and Multimeters|
|How an OS Uses System Resources|
|Installations Using Legacy BIOS|
|Introducing the Mac OS|
|Supporting SCSI and Legacy Devices|
|Supporting Windows 9X/ME|
|The Hexadecimal Number System and Memory Addressing|
|Windows 9x Me Commands and Startup Disk|
|Table of Contents provided by Publisher. All Rights Reserved.|