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What version or edition is this?
This is the 5th edition with a publication date of 12/23/2009.
What is included with this book?
- The Used copy of this book is not guaranteed to inclue any supplemental materials. Typically, only the book itself is included.
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Written by best-selling PC repair author and educator Jean Andrews, the fifth edition of A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING maps fully to CompTIA's 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer software. At the same time, it prepares readers to successfully pass the software portions of the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching or learning style and course format, featuring an essentials-to-practical organization within each chapter and inclusion of tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for PC repair.
Table of Contents
|Introducing Operating Systems|
|Working with People in a Technical World|
|Installing Windows 2000/XP/Vista|
|Tools for Solving Windows Problems|
|Fixing Windows Problems|
|CompTIA A+ Acronyms|
|Keystroke Shortcuts in Windows|
|CD Resource Contents: Video Clips|
|CertBlaster Exam Preparation Software|
|PC Repair FAQs. eGlossary|
|CompTIA A+ 2009 Mapping Grids|
|Appendices: ASCII Character and Set and Ansi.sys|
|Behind the Scenes with Debug|
|Calculating Drive Capacity on Older Drives|
|Electricity and Multimeters|
|How an OS Uses System Resources|
|Installations Using Legacy BIOS|
|Introducing the Mac OS|
|Supporting SCSI and Legacy Devices|
|Supporting Windows 9X/ME|
|The Hexadecimal Number System and Memory Addressing|
|Windows 9x Me Commands and Startup Disk|
|Table of Contents provided by Publisher. All Rights Reserved.|