A+ Guide to Software : Managing, Maintaining, and Troubleshooting

by Andrews, Jean

Edition:

5th

ISBN13:

9781435487376

ISBN10:

1435487370

Format:

Hardcover

Pub. Date:

12/23/2009

Publisher(s):

Course Technology

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Summary

Written by best-selling PC repair author and educator Jean Andrews, the fifth edition of A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING maps fully to CompTIA's 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer software. At the same time, it prepares readers to successfully pass the software portions of the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching or learning style and course format, featuring an essentials-to-practical organization within each chapter and inclusion of tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for PC repair.

Introducing Operating Systems
Working with People in a Technical World
Installing Windows 2000/XP/Vista
Maintaining Windows
Optimizing Windows
Tools for Solving Windows Problems
Fixing Windows Problems
Networking Essentials
Networking Practices
Security Essentials
Security Practices
Appendices
CompTIA A+ Acronyms
Keystroke Shortcuts in Windows
CD Resource Contents: Video Clips
CertBlaster Exam Preparation Software
PC Repair FAQs. eGlossary
Troubleshooting Flowcharts
Sample Reports
CompTIA A+ 2009 Mapping Grids
Appendices: ASCII Character and Set and Ansi.sys
Behind the Scenes with Debug
Calculating Drive Capacity on Older Drives
Electricity and Multimeters
FAT Details
How an OS Uses System Resources
Installations Using Legacy BIOS
Introducing Linux
Introducing the Mac OS
Supporting SCSI and Legacy Devices
Supporting Windows 9X/ME
The Hexadecimal Number System and Memory Addressing
Windows 9x Me Commands and Startup Disk
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