A Guide to Supply Chain Management The Evolution of SCM Models, Strategies, and Practices

by Oliveira, Alexandre; Gimeno, Anne

• ISBN13: 9780133820935
• ISBN10: 0133820939
• Edition: 1st
• Copyright: 2014-07-23
• Publisher: Pearson FT Press

Summary

Managing supply networks for innovation and competitive advantage: Concepts, models, roadmaps, and more

• Capture, organize, and fully utilize your #1 supply chain resource:knowledge
• Systematically improve strategic, tactical, and operational decision-making
• Improve your capabilities for managing and competing on supply networks

Best-practice supply chain management transcends yesterday's functional silos. Today, it requires a comprehensive approach that recognizes supply networksas the core driver of business value. To maximize and sustain value creation in fast-changing supply networks, practitioners must properly address an even deeper issue: knowledge.

 

In A Guide to Supply Chain Management, two pioneers in global supply chain operations explain why knowledge management is so critical to supply chain success. This comprehensive introductory guide offers powerful blueprints and models for managing both knowledge and risk in your own rapidly evolving environment. Using the new approaches described here, supply chain decision-makers can systematically achieve far higher levels of effective innovation. This innovation will help you create a ground-breaking cost-benefit environment: one that encompasses partners and alliances to establish sustainable competitive leadership.

 

The book discusses models such as the Forrester´s Effect, the Efficient Supply Chain, Vendor managed inventory (VMI), Lean supply chain, Sales and operations planning (S&OP), Continuous replenishment program (CRP), the Agile supply chain, Efficient consumer response (ECR), Collaborative planning, forecasting and replenishment (CPFR), Responsive supply chain, Bullwhip effect, Leagile supply chain, Supply chain risk management, Integrated Business Planning (IBP), Resilient supply chain, Customer driven supply chain, Demand driven supply chain, Business Case, Adaptive supply chain, and the wise supply chain.

Author Biography

Alexandre Oliveira is a founding-partner at CEBRALOG (www.cebralog.com), a supply chain consultancy and training company headquartered in Brazil since 2001. Alexandre has also been President of the Brazilian Institute of Supply Chain Professionals (I.B.S.) since 2007. He offers courses for MBA programs at Business School São Paulo and is a regular contributor to seminars, conferences, and congresses.

 

Alexandre began his career at Procter and Gamble, where he gained executive experience in manufacturing, quality assurance, and logistics in assignment in Brazil and in Europe, but for the past 15 years, he has developed his career as consultant. Alexandre has worked as a senior consultant, trainer, and expert advisor for companies such as GE, 3M, Sony, Bayer, Pepsico, Pernod Ricard, Unilever, Avon, Adidas, John Deere, Eaton, Walmart, Motorola, and several others.

 

Alexandre holds a Bachelor of Arts degree in Chemical Engineering and a Master in Finance degree from the State University of Campinas (Unicamp, Brazil) and a Master of Science (Honors) degree in Logistics and Supply Chain Management from Cranfield’s University School of Management, United Kingdom.

 

Since 2001, Alexandre has actively influenced logistics thinking in several supply chain organizations. He chaired the Logistics Committee at the American Chamber of Commerce (Amcham, Brazil, 2001– 2004), chaired the Supply Chain Committee at the British Chamber of Commerce (Britcham, Brazil, 2006–2007), and he was Regional Vice-President of former Brazilian Logistics Association (2002–2003). He has lectured in MBA courses since 2004 in top regional universities such as State University of Campinas (Unicamp) and State University of São Paulo (USP).

 

Alexandre has published in the International Journal of Physical Distribution and Logistics Management and coordinates the Operations and Supply Chain Academic group at LinkedIn, which currently has nearly 20,000 members (March 2014).

 

Anne Gimeno is a founding-partner at CEBRALOG, a supply chain consultancy and training company headquartered in Brazil since 2001. Anne has also been the Managing-Director of the Brazilian Institute of Supply Chain Professionals (I.B.S.) since 2007.

 

Anne began her career at Procter and Gamble, where she gained executive experience in materials planning, sales, and customer service. For the past 15 years, she has worked as a senior consultant for companies such as GE, 3M, Bayer, Pepsico, Pernod Ricard, and several others.

 

Anne holds a Bachelor of Arts degree in Chemical Engineering and a Master of Science (Honors) degree in Logistics and Supply Chain Management from Cranfield University’s School of Management, United Kingdom. She served as the director of the former Brazilian Logistics Association (2002–2003).

 

Table of Contents

Preface    xii

Chapter 1  Supply Chain, People, and Knowledge    1

Supply Chain Networks    5

Supply Network Alignment Reference Model    13

People, Knowledge, and Value    15

Maturity Levels 1 and 2    18

Chapter 2  Supply Chain Management Models, Strategies, and Practices    31

Forrester Effect    31

The Naive Era    39

The Efficient Supply Chain    40

Expert Opinion    43

Vendor-Managed Inventory    45

The Lean Supply Chain    46

Sales and Operations Planning    50

The Transition Era    53

Continuous Replenishment Program    54

The Agile Supply Chain    57

Efficient Consumer Response     58

Collaborative Planning, Forecasting, and Replenishment    59

The Maturity Era    63

The Responsive Supply Chain    64

Bullwhip Effect    75

The Leagile Supply Chain    80

Supply Chain Risk Management    87

The Business Value Era    92

Integrated Business Planning    93

Resilient Supply Chain    95

Expert Opinion    96

Customer-Driven Supply Chain    101

Demand-Driven Supply Chain    102

Business Case    103

Adaptive Supply Chain    105

Business Innovation Era    107

Chapter 3  Supply Network Knowledge Areas    113

Supply Chain Building Blocks    114

Demand Planning and Forecasting    116

Expert Opinion    121

Procurement    123

Inventory Planning    125

Production Planning    129

Transportation    130

Expert Opinion    132

Warehousing    137

Manufacturing    138

Distribution and International Logistics    140

Expert Opinion    140

Business Case    144

Governance Levels    147

Logistics Projects    150

Business Case    151

Human Resources    154

Information Technology    155

Customer Service    157

Business Case    161

Expert Opinion    164

Case    168

Supply Chain Governance    170

Connecting Tactic Areas    174

Key Knowledge Areas    176

Business Integration    178

External Relationships    183

Case    186

Supply Network Management    189

Bibliography    195

Index    197