The Handbook of High Performance Virtual Teams A Toolkit for Collaborating Across Boundaries

by Nemiro, Jill; Beyerlein, Michael M.; Bradley, Lori; Beyerlein, Susan

• ISBN13: 9780470176429
• ISBN10: 0470176423
• Format: Hardcover
• Copyright: 2008-03-28
• Publisher: Jossey-Bass

Summary

The Handbook of High-Performance Virtual Teams is an essential resource for leaders, virtual team members, and work group leaders. The editors provide a proved framework based on five principles for working collaboratively across boundaries of time, space, and culture. Written by experts in the field, the contributors offer practical suggestions and tools for virtual team who need to assess their current level of effectiveness and develop strategies for improvement. This important resource also contains an array of illustrative cases as well as practical tools for designing, implementing, and maintaining effective virtual work.

Author Biography

Jill Nemiro is an associate professor in the Psychology and Sociology Department at California State Polytechnic University, Pomona, and an adjunct professor in the Human Resources Design Master's Program at Claremont Graduate University. She is the author of Creativity in Virtual Teams from Pfeiffer.

Michael Beyerlein is head of the Department of Leadership and Supervision at Purdue University. He has authored or edited nineteen books including Guiding the Journey to Collaborative Work Systems.

Lori Bradley is executive director of Organizational Effectiveness, Talent Management and Leadership Development for Wyeth, a Fortune 200 global pharmaceutical company.

Susan Beyerlein isresearch associate with the Center for Collaborative Organizations at the University of North Texas. She is the co-editor of eleven previous books.

Table of Contents

Acknowledgements

Introduction

The Challenges of Virtual Teaming

Principles of High Performance Virtual Teams

Work Collaboratively

A Framework for Working Across Boundaries

Design Principles for Successful Virtual Teams

Build a Collaborative Culture

The Three-Fold Path of Expanding Emotional Bandwidth in Virtual Teams

Getting Virtual Teams Right the First Time: Keys to successful collaboration in the virtual world

Sensemaking to Create High Performing Virtual Teams

Trust Building Online

Lead Collaboratively

Transformational Leadership Attributes for Virtual Team Leaders

Going Beyond Leadership Style

Leading Virtual Teams

Designing High Performance Virtual Teams

Setting up Your Collaborative Team

Team Composition and Member Selection

Generational Differences in Virtual Teams

Assessing Training Needs for Virtual Team Collaboration

Design Concepts for Virtual Work Systems

Working on your Collaborative Team

The Technology That Supports Virtual Team Collaboration

Training for Virtual Collaboration: Beyond Technology CompetenciesArie BaanBaan, Arie

Combating Confusion

Problem Solving in Virtual TeamsDavid BragaBraga, DavidSteve JonesJones, Steve

Correcting Chronic Decision-Making Problems Through Effective Collaboration

Tools and Assessments for Collaboration

Tools for Effective Virtual Team Start-ups

Tools for Effective Virtual Team Meetings

("Etiquette:" What Is the Etiquette of Virtual Teams?

Creativity Techniques for Virtual Teams

Using Assessments to Predict Successful Virtual Team Collaboration Performance

Building the Business Case to Your Executives for Virtual Teams

Case Studies

Virtual Teams in Medical Care Delivery

Distributed Work

Virtual Collaboration in a Matrix Organization

Knowledge Transfer and Learning on Virtual Design Teams

Conclusion

Collaboration in the Real World: Virtual Team Key Take-Away Principles That Work

Afterword-The V

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