HBR Guide to Giving Effective Feedback

by Harvard Review

• ISBN13: 9781422142455
• ISBN10: 1422142450
• Format: Nonspecific Binding
• Copyright: 2011-02-09
• Publisher: Harvard Business Review Press

Summary

Are you struggling with a problem employee? Worried about losing your star performer to competitors? Do you dread annual performance appraisals? Praying for a reorg to relieve you of that slacker isn't the answer--frequent feedback is. Brimming with actionable advice on everything from delivering detailed on-the-spot feedback to determining if your employee is ready for a promotion, this guide will give you the tools and confidence you need to master giving effective feedback. Whether your employees are on track or off base, learn how to: incorporate ongoing feedback into your daily interactions with employees; highlight the impact of your employee's behavior on his team and the larger organization; coach your star performer to the next level; reinforce organizational values and goals with recognition of individuals' performance; deliver constructive criticism without generating anger or defensiveness; transform performance appraisals from dreaded meetings into catalysts for growth; and motivate your people even when financial times are tough. This collection includes: "Giving Effective Feedback: Why and How;" "Feedback That Works;" "Giving a High Performer Productive Feedback;" "Are You Using Recognition Effectively?;" "A Better Way to Deliver Bad News;" "The Set-Up-to-Fail Syndrome;" "The Double Meaning of 'Feedback';" "Stop Worrying About Your Employees' Weaknesses;" "Formal Performance Appraisals;" "Appraising Employee Performance in a Downsized Organization;" "Making Sure Your People Succeed: How to Set and Support Employee Goals;" "When to Reward Employees with More Responsibility and Money;" "How to Navigate Bonus Season; and Tips for Record Keeping." Harvard Business Review Guides are for busy professionals looking for quick answers to common challenges. They're packed with useful tips and practical advice in a brief, easy-to-read format. Whether you're looking to expand your skills or refresh your existing ones, these guides offer reliable answers to your most pressing problems.