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Help Desk


Payment Methods

We currently accept Visa, Master Card, American Express, PayPal and Discover for payment of online purchases (PayPal is not available for transactions containing a rental).

We also accept most debit cards, as they can be used just like a credit card. To place an order using your debit card, enter all the information at Checkout exactly as it appears on your card. Under "type of credit card," enter the affiliation that appears on your debit card (most likely Visa or Mastercard). A Book Co. will be the merchant name appearing on your card statement.

Check or Money Order

Payments may also be made by check or money order, but will not be processed in our system until the check or money order has cleared our financial instiution. If you would like to place your order in this method, we will need the following information:

ISBN of the item you would like to order.
Title of the ISBN.
Quantity of the ISBN you would like to order.
Your Shipping Address.
Your Shipping Method preference.
A contact email address and phone number.

For information on how to pay with a check or money order, email

NOTE: Orders paid for by check or money order will not be processed or shipped until payment clears our financial institution.

Purchase Order Agreement

At we allow our shoppers to pay through purchase order agreements. If you haven’t already established an account with us, you'll first need to print out this form and fax it to the Bulk Sales Department at 859-514-5278. Once your account is set up, you simply fill out our order form and choose the Purchase Order payment option.

For privately funded Agencies/Companies, use this Credit Application.

For Government/State Funded Agencies, use this Credit Application.

Gift Cards accepts gift cards, to use one input the gift card number as a coupon code during the payment process as you finish placing your order.

What is CCV?

CCV is a new authentication scheme established by credit card companies to further efforts towards reducing fraudulent internet transactions. It consists of requiring a card holder to enter the CCV number in at transaction time to verify that the card is on hand.

Visa & MasterCard: This number is printed on your cards in the signature area of the back of the card. (It is the last 3 digits AFTER the credit card number in the signature area of the card).

American Express: This number is printed on the front of your card. (It is the last 4 digits).

Storing your Billing Information

To make shopping easier and faster, we can save account holders' credit card and billing address information securely. If you would like to save your credit card information for future purchases, check the box that says “Save?” after entering your credit card information and we will store this securely for your next purchase. If you do not select the checkbox, you will have to re-enter this information to make your next purchase.