Hospitality 2010 : The Future of Hospitality and Travel

by Cetron, Marvin J.; DeMicco, Fredrick J.; Davies, Owen

• ISBN13: 9780131475793
• ISBN10: 0131475797
• Format: Paperback
• Copyright: 2006-01-01
• Publisher: Prentice Hall

Summary

This book explores "change" in the world, and assists hospitality and tourism leaders with forecasting these changes. The book looks at the current state of the industry and makes educated predictions as to the future of the lodging, cruise, restaurant, technology, and travel industries.Material features future forecasts, terrorism alerts to hospitality and tourism, trends for industry, the troubled airline industry, the cruise industry, and an annotated bibliography.For lodging, cruise, travel and restaurant industry executives.

Table of Contents

Foreword	xi
Acknowledgments	xvii
PART I Common Concerns for the Hospitality Industry
Practical Prophecy for Beginners	3	(19)
Consulting the Oracle	4	(1)
Fictional Futures	5	(1)
If This Goes On	6	(1)
National Stability	7	(5)
Looking Ahead	12	(10)
Coming Global Growth Is Hospitable for Hospitality	22	(25)
Looking Up	23	(2)
Consumers Invite Caution	25	(1)
A Few Challenges	26	(2)
As We See It	28	(1)
World Tour	29	(5)
A Benevolent Cycle	34	(2)
Key Trends for the Economy	36	(11)
``Bang, You're Dead!'' Hospitality in the Age of Terror	47	(20)
In the Crosshairs	48	(3)
Weighing the Risk	51	(1)
Dangerous Ground	52	(2)
Future Shocks	54	(2)
Safety First	56	(1)
Identity Concerns	57	(1)
Site Safety	58	(2)
Key Trends for Security	60	(7)
PART II Sector Forecasts
If This Is Tuesday, It Must Be Kuala Lumpur	67	(14)
Expanding Travel	67	(1)
Places to Go, Things to Do	68	(1)
Travel Markets	69	(2)
Forty Percent of the World	71	(3)
Key Trends for Tourism	74	(7)
Away on Business: The MICE Market	81	(21)
Prosperity Rebounds	84	(1)
Growing Older	85	(1)
Infotech Unites the World	86	(2)
Society Goes Global	88	(1)
Tourism Expands	88	(1)
We Travel Faster	89	(1)
Specialization Is Spreading	89	(1)
Better Pay for Women	90	(1)
Work Ethic Wanes	90	(1)
New Generations Dominate	91	(1)
Seconds Count	92	(1)
Businesses Shrink	92	(4)
Key Trends for Meetings and Expositions	96	(6)
Water, Water Everywhere: The Cruise Industry	102	(20)
U.S. Economy	103	(1)
Aging Population	104	(1)
Tourism Grows	105	(1)
High Tech, High Touch	106	(1)
Economical Energy	107	(1)
Cleaning Up	107	(1)
Technology Improves Transport	108	(1)
Cyber-Cruising	108	(2)
Time Is Precious	110	(1)
Bang, You're Dead	111	(1)
Savvy Consumers	112	(1)
Shock and Aahs	113	(1)
Competitive Advantage	114	(1)
Yield Management	115	(1)
Ten Trends	115	(1)
Through 2010	116	(1)
Key Trends for the Cruise Lines	116	(6)
Clipped Wings: Troubled Times for the Airlines	122	(17)
One More Perfect Storm	122	(1)
Current Status	123	(2)
Money Matters	125	(3)
Tomorrow's Passengers	128	(1)
High Altitude, High Tech	129	(2)
Big and Small	131	(3)
The Bottom Line	134	(1)
Key Trends for the Airlines	135	(4)
Tasty Trends for the Restaurant Industry	139	(18)
Diners Change, Restaurants Adapt	141	(2)
Tourists Eat, Too	143	(1)
Dining for Health As Well As Pleasure	143	(2)
Consumerism Compounds	145	(1)
High Tech, High Touch	146	(1)
X's and Dots	147	(1)
Clock-Watching	148	(1)
Government Watchdogs	149	(1)
Security That Isn't Social	150	(1)
The Rich Get Richer	151	(1)
In All ...	152	(1)
Key Trends for Restaurants	152	(5)
The Past Is Prologue	157	(8)
Appendices
Appendix A 52 Trends Now Shaping the Future	165	(55)
General Long-Term Economic and Social Trends	165	(11)
Trends in Values, Concerns, and Lifestyles	176	(7)
Energy Trends	183	(5)
Environmental Trends	188	(7)
Technology Trends	195	(8)
Trends in Labor Force and Work	203	(8)
Management Trends	211	(4)
Institutional Trends	215	(5)
Appendix B Vital Signs of National Stability	220	(5)
Sociopolitical Indicators	220	(2)
Economic Indicators	222	(1)
Technology Indicators	223	(1)
Military Indicators	224	(1)
Appendix C Hospitality Associations and Publications	225	(11)
Listing of Associations	225	(6)
Publications and Journal Publishers	231	(5)
Appendix D College Programs in Hospitality	236	(10)
Appendix E Annotated Bibliography	246	(28)
Airlines	246	(1)
Cruise Lines	246	(2)
General Trends	248	(2)
Technology	250	(2)
Hotel Management	252	(2)
Restaurants	254	(10)
Security	264	(3)
Travel and Tourism	267	(7)
Index	274