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Dr. Robert Buckman is a medical cancer specialist and the author of I Don't Know What to Say: How to Help and Support Someone Who Is Dying, and What You Really Need to Know about Cancer: A Comprehensive Guide for Patients and Their Families, the latter available from Johns Hopkins.
Acknowledgments | |
Introduction | |
Why Breaking Bad News Is Difficult | |
Basic Communication Skills | |
Breaking Bad News: A Six Step Protocol | |
Table of Contents provided by Publisher. All Rights Reserved. |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
"An expert in breaking bad news is not someone who gets it right every time; she or he is merely someone who gets it wrong less often, and who is less flustered when things do not go smoothly."—from the Introduction