Introduction | p. 11 |
What is Medical Billing? | p. 11 |
Industry Basics and Insurance Industry Overview | p. 17 |
Working With Patient Information | p. 17 |
Caregories of Health Services | p. 19 |
Insurance Options | p. 22 |
Insurance Verification | p. 27 |
Medical Ethics and Laws | p. 28 |
Getting Started in the Medical Industry | p. 28 |
Organizations, Codes, and the Daily Duties of an MIB | p. 33 |
Professional Organizations | p. 33 |
Training and Certification | p. 35 |
A Day in the Life of a Medical Insurance Biller | p. 44 |
Claim Cycle | p. 47 |
Avoiding Rejected Claims | p. 48 |
Other Service Options | p. 49 |
Medical Billing Reference Materials/Specifics | p. 53 |
Reference Materials | p. 53 |
Medical Coding | p. 54 |
Clearinghouses | p. 58 |
Start-Up Forms Needed | p. 61 |
Software Choices | p. 65 |
Medical Claims Billing Software | p. 66 |
Coding and Reference Software | p. 75 |
Labeling Software | p. 77 |
Accounting Software | p. 79 |
Clearinghouse Options | p. 80 |
Starting Your Medical Billing Business | p. 83 |
Diving into the Medical Billing Biz | p. 83 |
Researching Your Business Options | p. 85 |
Starting Your New Business Venture | p. 86 |
Trademark Registration | p. 90 |
Selecting a Business Structure | p. 91 |
Making a Commitment | p. 99 |
Goal Setting | p. 103 |
Establishing a Business Plan | p. 107 |
Drafting Your Business Plan | p. 111 |
Creating Your Business's Financial Plan | p. 118 |
Financing Your New Business | p. 123 |
Personal Savings and Certificates of Deposit (CDs) | p. 124 |
Credit Cards | p. 125 |
Obtaining a Loan to Finance Your Business | p. 126 |
Equity Investments | p. 135 |
Home Equity Loan | p. 136 |
New Business Basics | p. 139 |
Work from a Home Office | p. 139 |
Work from an Office Away from Home | p. 142 |
Utilities | p. 145 |
Business Expenses | p. 145 |
Staying Organized | p. 155 |
Legal Considerarions | p. 157 |
Licenses and Zoning Requiremenrs | p. 161 |
Operations | p. 163 |
Hours of Operation | p. 163 |
Accounting and Bookkeeping | p. 165 |
Profit Planning | p. 171 |
Leading the Company | p. 173 |
Advertising and Marketing | p. 175 |
Developing a Marketing Plan | p. 175 |
Your Business Logo | p. 177 |
Finding Clients | p. 178 |
Direct Mail Campaigns | p. 180 |
Business Cards | p. 187 |
Cold Visits | p. 188 |
Referrals | p. 189 |
Following Up | p. 189 |
Building a Web Site | p. 192 |
Working with Clients | p. 199 |
Meeting Prospective Clients | p. 199 |
Charging Your Clients Their Claim Fee | p. 202 |
Assessing Clients' Needs | p. 205 |
Handling Complaints | p. 208 |
Expanding Your Business and Hiring Staff | p. 211 |
Hiring Employees | p. 212 |
Training Your Employees to Serve Clients | p. 219 |
Insurance Options | p. 222 |
Employee Evaluations | p. 223 |
Firing Employees | p. 225 |
Payroll and Keeping Track of Hours | p. 227 |
Respecting Everyone at Work | p. 229 |
Meetings | p. 229 |
Motivating Workers | p. 231 |
Conclusion | p. 235 |
Sample Business Plan | p. 237 |
Abbreviations | p. 249 |
Resource Directory | p. 261 |
Online Resources | p. 261 |
Book Resources | p. 263 |
Insurance Directory (For Business Insurance) | p. 265 |
Glossary | p. 267 |
Bibliography | p. 277 |
Author Biography | p. 281 |
Index | p. 283 |
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