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9780072292671

Human Communication

by
  • ISBN13:

    9780072292671

  • ISBN10:

    0072292679

  • Edition: 8th
  • Format: Paperback
  • Copyright: 1999-06-01
  • Publisher: McGraw-Hill Higher Education
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Supplemental Materials

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Summary

Intended for a survey of communication course (versus the hybrid or skills course), this text's strength is its ability to link theory and research with interesting examples.Human Communication, 8/e fuses current and classical communication theory, fundamental concepts, and basic skills. Written by an academic author and a professional author, this text provides students with an understanding of modern communication, by presenting the immediate and long term applications to their lives.

Table of Contents

Preface ix
PART ONE PRINCIPLES 1(246)
The Process of Human Communication
3(28)
The Importance of Human Communication
5(2)
Techno-Etiquette
7(1)
What is Human Communication?
7(1)
A Model of Human Communication
8(8)
Communication Contexts
16(3)
Communication Technologies
19(1)
What is Effective Communication?
20(11)
Person Perception
31(32)
Perceiving People and Objects: A Comparison
33(5)
Forming Impressions
38(16)
Our Faces and Psychological Traits
51(3)
Some Variables Involved in Accurate Perception
54(2)
Improving Perception and Communication
56(7)
The Verbal Message
63(36)
Words and Meanings
64(8)
A Word about Semantics
72(1)
Message Encoding: A Child's Use of Language
72(5)
Language and Thought
77(9)
Words in Action
86(13)
The Nonverbal Message
99(38)
Interpreting Nonverbal Messages
100(4)
Spatial and Temporal Cues
104(8)
Visual Cues
112(14)
The Spontaneity of Nonverbal Cues
116(10)
Vocal Cues
126(3)
Deception
129(8)
Listening
137(24)
Why Listen?
138(2)
Importance of Listening
140(2)
Listening: The Forgotten Skill
141(1)
What is Meant by Listening?
142(4)
Types of Listening
146(6)
How to Improve Listening
152(9)
Relationships in Process
161(36)
Bases of Human Attraction
162(5)
Defining Characteristics of Relationships
167(10)
Theories of Relationship Development
177(5)
The Dialectics of Relationships
182(3)
Of Love, Its Prototypes and Scripts
183(2)
Maintaining Relationships
185(2)
Family Communication
187(10)
Conflict and Negotiation
197(28)
Conflict
198(11)
Conflict and Negotiation
206(3)
Negotiation
209(16)
Ethics and Communication
225(22)
Principles
227(3)
Issues
230(17)
Revealing Group Secrets
237(10)
PART TWO CONTEXTS 247(234)
Interpersonal Communication
249(30)
The Social Setting
252(4)
Loyalty and Betrayal in Friendships and Romantic Relationships
253(3)
Assessing the Quality of an Interpersonal Relationship
256(15)
Assertiveness Training
271(8)
Intercultural Communication
279(32)
A Definition of Culture
280(8)
Obstacles to Intercultural Communication
288(9)
Barriers to Intercultural Understanding
297(5)
Issues in Communication
300(2)
Effects of Intercultural Communication
302(9)
Interviewing
311(22)
Standardized and Unstandardized Interviews
314(2)
Interviewing: Conversation with a Purpose
315(1)
Types of Interview Questions
316(3)
Suspect Questions and How to Handle Them
319(2)
Types of Inadequate Responses
321(1)
Interview Structure
322(3)
Nondirective Interview Technique
325(2)
Helpful Hints
327(6)
Small-Group Communication
333(34)
Types of Small Groups
335(1)
Group Dynamics
336(14)
Group Structure
350(6)
Correlates of Effective Groups
356(11)
The Value of Work Teams
360(7)
Public Communication
367(48)
A Definition
368(2)
The Speaker
370(11)
The Audience
381(5)
The Message
386(29)
Sample Speech
408(7)
Organizational Communication
415(30)
Organizations: A Definition
416(2)
Organizational Culture
418(1)
Importance of Communication
419(26)
Power in Organizations
425(20)
Mass Communication
445(36)
A First Definition
446(3)
The Process of Mass Communication
449(11)
The Journalism of Attachment
454(6)
Some Effects and Outcomes
460(9)
Advertising and Public Relations
464(5)
Implications of the New Communication Technologies
469(12)
Glossary 481(6)
References 487(33)
Credits 520(1)
Indexes
Name Index 521(4)
Subject Index 525

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