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This is the 11th edition with a publication date of 12/7/2007.
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Intended for the introductory communication concepts course, this text focuses on the principles and contexts of communication studies. The award-winning authors link theory and research with fundamental concepts and create plentiful opportunities for students to apply their understanding and develop useful communication skills. Their exposition is seasoned with intriguing case studies and stimulating examples drawn from contemporary life. In addition, Tubbs and Moss show a true sensitivity to diversity--a reflection of their professional interests in gender and cultural issues.
Table of Contents
|The Process of Human Communication The Importance of Human Communication|
|Techno-Etiquette What is Human Communication? A Model of Human Communication Communication Contexts Communication Technologies What is Effective Communication?|
|Person Perception Perceiving People and Objects: A Comparison Forming Impressions|
|Self Concept East and West: Who Are You?|
|Empathy and the Empathy Quotient Some Variables Involved in Accurate Perception Improving Perception and Communication|
|The Verbal Message Words and Meanings|
|A Word About Semantics Language and Thought Words in Action|
|The Nonverbal Message Interpreting Nonverbal Messages|
|Power and Dominance: Some Nonverbal Cues Spatial and Temporal Cues Visual Cues|
|Gender and Vocal Cues Vocal Cues Deception|
|Listening Why Listen? Importance of Listening|
|Listening: The Forgotten Skill What Is Meant by Listening? Types of Listening How to Improve Listening|
|Conflict and Negotiation Conflict|
|Conflict and Negotiation Negotiation|
|Ethics and Communication Principles Issues|
|Does Academic Freedom Have Limits?|
|Revealing Group Secrets|
|Relationships in Process Bases of Human Attraction Defining Characteristics of Relationships Theories of Relationship Development Maintaining Relationships Family Communication|
|The Qualities of Close Friends|
|Interpersonal Communication The Social Setting|
|Our Expectations in Close Relationships The Dialectics of Relationships|
|Love's Prototypes and Scripts Assessing the Quality of an Interpersonal Relationship|
|Intercultural Communication A Definition of Culture Some Dimensions of Cultural Difference Intercultural Communication: Principles and Problems|
|The Value of Beauty Across Cultures Toward Greater Intercultural Understanding and Tolerance|
|Some Guidelines for Critical Viewers of Film and Television Effects of Intercultural Communication|
|Interviewing Cognitive Interviewing Standardized and Unstandardized Interviews|
|Interviewing: Conversation with a Purpose Types of Interview Questions Suspect Questions and How to Handle Them Types of Inadequate Responses Interview Structure Nondirective Interview Technique Helpful Hints|
|Small-Group Communication Types of Small Groups Group Dynamics Group Structure Correlates of Effective Groups|
|The Value of Work Teams|
|Public Communication A Definition The Speaker The Audience The Message|
|Organizational Communication Organization: A Definition Organizational Culture Importance of Communication|
|Managing Your E-Mail|
|Mass Communication and the New Technologies A First Definition The Process of Mass Communication|
|Media Consolidation and the News|
|Some Guidelines for Critical Viewers of Media Interviews Some Effects and Outcomes|
|Political Satire, News, and Spin|
|Advertising and Public Relations Implications of the New Communication Technologies|
|Table of Contents provided by Publisher. All Rights Reserved.|