Human Relationsby Dalton, Marie; Hoyle, Dawn G; Watts, Marie W
South-Western Educational Pub
Complimentary 7-Day eTextbook Access
When you rent or buy this book, you will receive complimentary 7-day online access to the eTextbook version from your PC, Mac, tablet, or smartphone. Feature not included on Marketplace Items.
Questions About This Book?
Why should I rent this book?
Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
How do rental returns work?
Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!
What version or edition is this?
This is the 4th edition with a publication date of 1/19/2010.
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
- The Used copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included.
- The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
- The eBook copy of this book is not guaranteed to include any supplemental materials. Typically only the book itself is included.
This contemporary text will connect you with current human relations issues and will prepare you to put theory into action confidently to get the results you want. Authors Dalton, Hoyle, and Watts use a unique approach that gives you the opportunity to experience and analyze firsthand the contemporary issues of human relations in the twenty-first century. By weaving their varied professional backgrounds and knowledge into every chapter, they provide the insight and awareness that comes only from experience. Based on the sound content and research of the previous edition, HUMAN RELATIONS, 4th aims to deliver a dynamic and real-world perspective to human relations.
Table of Contents
|Focusing on You|
|Human Relations: the Key to Personal and Career Success|
|Handling Emotions in the Workplace: Strategies for Success|
|Motivation: Maximizing Productivity|
|Communication: the Essential Skill|
|Focusing on Others|
|Ethics at Work: Your Attitude and Responsibilities|
|Effective Decision Making: Your Competitive Advantage|
|Groups and Teams: Working Well With Others|
|Conflict Management: Techniques for Resolution|
|Leadership: What Makes an Effective Leader?|
|Appreciating Power: Positioning and Politics|
|Intercultural Competence: a 21st Century Imperative|
|Workplace Etiquette: Rules for Behavior|
|Organizational Savvy: Structure, Culture, and Climate|
|Career Advancement Strategies|
|Setting Goals: Steps to Success|
|Work and Life|
|Change: a Constant in an Inconstant World|
|Employee Rights: Working Toward Mutual Respect|
|Maintaining Work and Life Balance: the Key to a Healthy Lifestyle|
|Table of Contents provided by Publisher. All Rights Reserved.|