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9780072436457

Human Relations in Organizations : Applications and Skill Building

by
  • ISBN13:

    9780072436457

  • ISBN10:

    007243645X

  • Edition: 5th
  • Format: Paperback
  • Copyright: 2001-07-01
  • Publisher: McGraw-Hill College

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Supplemental Materials

What is included with this book?

Summary

Lussier's Human Relations in Organizations: Applications and Skill Building, 5e, takes on an application/skill building approach. This approach suits professors, who want to incorporate more activities and exercises into the classroom, and students who want to be able to do more than just understand concepts, but actually apply and develop skills that they can use in their daily and professional life.The book continues to have integration balanced by a three-pronged approach:-clear concise understanding of human relations/ organizational behavior concepts;-the application of HR/OB concepts for critical thinking in the business world; and-the development of HR/OB skills.This approach allows the student to learn the concept, apply it through various applications and situational activities, and ultimately apply it to his/her own life.

Table of Contents

Table of Contents:

Part 1 - Behavior, Human Relations and Performance Begins With You

Chapter 1 – Understanding Behavior, Human Relations and Performance

Chapter 2 – Diversity in Personality, Learning, and Perception

Chapter 3 – Diversity in Attitudes, Self Concept and Values

Part 2 – Communication Skills: The Foundation of Human Relations

Chapter 4 – Interpersonal Communication

Chapter 5 – Organizational Structure and Communication

Part 3 – Other Skills Influencing Behavior, Human Relations, and Performance

Chapter 6 – Motivation

Chapter 7 – Leadership

Chapter 8 – Transactional Analysis, Assertiveness and Conflict Resolution

Part 4 – Team Behavior, Human Relations and Performance

Chapter 9 – Power, Politics and Ethics

Chapter 10 – Teams and Creative Problem Solving and Decision Making

Chapter 11 – Team Dynamics and Leadership

Part 5 – Organizational Challenges

Chapter 12: Change: Managing Culture, Diversity, Quality and Climate

Chapter 13 – Valuing Diversity Globally

Chapter 14 – Productivity, Quality, and Participative Management

Part 6 – Personal Development

Chapter 15 – Time and Career Management

Appendix A – Applying Human Relations Skills

Appendix B - Internet Exercises

Appendix C – How to Research Case Material Using the

Internet

Notes

Index

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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