Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Jack D. Ninemeier, PhD, is a professor in The School of Hospitality Business at Michigan State University.
Preface | |
Overview Of Human Resources Management | |
Introduction to Human Resources in the Hospitality Industry | |
Overview of Hospitality Industry | |
Managing Human Resources in the Organization | |
Human Resources Activities | |
Diversity in the Hospitality Workplace | |
Specific Human Resources Responsibilities | |
Human Resources Terms | |
For Your Consideration | |
Case Study: Human Resources Management in Action | |
Internet Activities | |
Endnote | |
The Legal Environment of Human Resources Management | |
Employment Law | |
The Government's Role in the Management of Human Resources | |
A Manager's Review of Significant Employment Legislation | |
The International Legal Environment for Multinational Hospitality Companies | |
The Special Role of the Hospitality Unit Manager | |
Human Resources Terms | |
For Your Consideration | |
Case Study: Human Resources Management in Action | |
Internet Activities | |
Human Resources Management: Policies and Procedures | |
HR Policy and Procedures Activities | |
Steps in HR Policy and Procedures Development | |
Review for Legal Compliance | |
Applying Advanced Technology to HR Policies and Procedures | |
HR Policies and Procedures Documentation and Record Keeping | |
Human Resources Terms | |
For Your Consideration | |
Case Study: Human Resources Management in Action | |
Internet Activities | |
Securing Human Resources | |
Employee Recruitment and Selection | |
Factors Affecting Recruiting Efforts | |
The Search for Qualified Employees | |
Factors Affecting Selection Efforts | |
Negligent Hiring | |
Job Offers | |
Human Resources Terms | |
For Your Consideration | |
Case Study: Human Resources Management in Action | |
Internet Activities | |
First Impressions and an Ethical Foundation | |
The New Employee Adaptation Process | |
Orientation Programs and Procedures | |
Employee Handbooks. | |
Mentoring Programs | |
Human Resources and Ethical Concerns | |
Human Resources Terms | |
For Your Consideration | |
Case Study: Human Resources Management in Action | |
Internet Activities | |
Endnotes | |
Human Resources In Action | |
Planning Training Programs | |
Introduction to Training | |
Learning Principles Drive Training Principles | |
Focus on the Trainer | |
Use a Formal Training Process | |
Human Resources Terms | |
For Your Consideration 209 | |
Case Study: Human Resources Management in Action | |
Internet Activities | |
Delivering and Evaluating Training Programs | |
Introduction to Individual On-Job Training | |
Steps in On-Job Training | |
Other Individual Training Methods | |
Introduction to Group Training | |
Preparing for Group Training | |
Facilitating Group Training Sessions | |
Training Evaluation | |
Human Resources Terms | |
For Your Consideration | |
Case Study: Human Resources Management in Action | |
Internet Activities | |
Endnote | |
Compensation Programs | |
Compensation Management | |
Legal Aspects of Compensation Management | |
Direct Financial Compensation | |
Indirect Financial Compensation | |
Nonfinancial Compensation | |
Human Resources Terms | |
For Your Consideration | |
Case Study: Human Resources Management in Action | |
Internet Activities | |
Performance Management and Appraisal | |
Performance Management | |
Progressive Discipline | |
Behavior Improvement Tactics | |
Employee Separation | |
Legal Considerations of Performance Management and Appraisal | |
Human Resources Terms | |
For Your Consideration | |
Case Study: Human Resources Manage | |
Table of Contents provided by Publisher. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.