Human Resources Management for Public and Nonprofit Organizations, 2nd Edition

by Joan E. Pynes (University of South Florida)

• ISBN13: 9780787970789
• ISBN10: 0787970786
• Edition: 2nd
• Format: Hardcover
• Copyright: 2004-07-01
• Publisher: Jossey-Bass

Summary

In this thoroughly revised and updated second edition of Human Resources Management for Public and Nonprofit Organizations, Joan E. Pynes--a respected authority in public administration--demonstrates how strategic human resources management is essential for proactively managing change in an environment of tighter budgets, competition from private organizations, the need to maintain and train a more diverse workforce, and job obsolescence brought about by shifts in technology. Complete with a free online instructor's manual, this new edition offers current compensation and budgetary guidance and helps practitioners navigate the newest legal and technological challenges and opportunities in human resource management.

Author Biography

Joan E. Pynes is professor of public administration and director of the public administration program at the University of South Florida. She is the author of articles and chapters on public and nonprofit human resources management.

Table of Contents

Tables, Figures, and Exhibits	xi
Preface	xiii
Acknowledgments	xxiii
The Author	xxv
Part One: Human Resources Management in Context	1	(146)
Human Resources Management in a Dynamic Environment	5	(17)
Economic Changes
Social and Cultural Changes
Technological Changes
The Legal Environment
Privatization and Contracting Out Services
The New Public Service
Strategic Human Resources Management
Summary
Strategic Human Resources Management and Planning	22	(31)
Strategic Planning
Strategic Human Resources Management
Human Resources Planning
Implementing Strategic Human Resources Management
Problems and Implications of Strategic Human Resources Management
The Changing Role of Human Resources Management
SHRM Audit
Human Resources Information Systems
HR Benchmarking and Return on Investment
Summary
Strategic Human Resources Management and Technology	53	(19)
Information Systems Technology
Organizational Change
Types of Information Systems
Information Systems Design
Information Technology Resource Policies
Human Resources Information Systems
Strategic Human Resources Management
Summary
Equal Employment Opportunity	72	(22)
Federal Equal Employment Opportunity Laws
Providing Employment Discrimination
Affirmative Action: Executive Orders and Other Federal Laws
Summary
Valuing a Diverse Workforce	94	(27)
Glass Ceilings
Why Diversity Is Important
Equal Employment Opportunity and Affirmative Action
The Difference Between Compliance with Laws and Managing Diversity
Human Resources Implications for Managing Diversity
Sexual Harassment
Sexual Orientation
Employer Liability
Summary
Volunteers in the Public and Nonprofit Sectors	121	(26)
Use of Volunteers
Volunteer Motivation
Recruitment
The Prerecruitment Process
Managing Volunteers
Orientation and Training
Volunteer Recognition
Evaluation
Governing Boards
Summary
Part Two: Methods and Functions of Human Resources Management	147	(195)
Job Analysis	151	(17)
Legal Significance of Job Analysis Data
Job Analysis Information and Methods
Designing a Job Analysis Program
Strategic Job Analysis
Job Analysis Techniques
Summary
Recruitment and Selection	168	(30)
Recruitment
Screening Applicants
Psychometric Terms and Concepts
New Directions
Executive and Managerial Recruitment and Selection
Summary
Performance Management	198	(28)
Developing an Evaluation Program
Rater Training
Who Should Rate?
Executive Evaluation
Documentation
Evaluation Review
Ethical Issues in Performance Appraisal
Performance Appraisal Techniques
Alternative Performance Management Techniques
Summary
Compensation	226	(36)
Equity
Compression
Grade Creep
Pay Differentials
Executive Compensation and Benefits
Federal Laws Governing Compensation
Summary
Benefits	262	(21)
Required Benefits
Discretionary Benefits
Summary
Training and Development	283	(22)
Needs Assessment
Developing Training Objectives
Developing the Curriculum
Delivering Training
Evaluating Training
Career Development
Managerial and Executive Development
Summary
Collective Bargaining in the Public and Nonprofit Sectors	305	(37)
The History of Private Sector Collective Bargaining
Collective Bargaining in Nonprofit Organizations
Collective Bargaining in the Federal Government
Collective Bargaining in State and Local Governments
Concepts and Practices of Collective Bargaining
Public Sector Distinctions
Nonprofit Sector Distinctions
Privatization of Public Services
Summary
Conclusion: Challenges for Public and Nonprofit Organizations	342	(7)
What to Expect
Challenges of Strategic Human Resources Management
Changes in Skill Requirements
Summary
References	349	(24)
Name Index	373	(6)
Subject Index	379