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What characteristics distinguish human services from other organizations? This Second Edition of Human Services as Complex Organizations provides a comprehensive and state-of-the-art perspective on the expanding field of human service administration. This vanguard collection weaves the latest theoretical and empirical studies in human service administration with contemporary examples from hospitals, schools, social service agencies, mental health centers, and public welfare agencies. Blending theory with application, this outstanding anthology highlights the moral choices and accomplishments made by human service organizations. Features in This Edition Presents the latest theoretical and empirical studies on human service organizations, offering students key analytical tools to study and understand the human services factors Introduces important new topics, such as the impact of the policy environment, emotional labor, and advocacy Offers students a new perspective with original studies on organizational ideologies, conditions of work, structuration of service technologies, diversity, and discretion Intended Audience This exceptional compilation of the best theoretical and empirical studies on human service organizations is indispensable to graduate students and scholars of social work.
Table of Contents
|Understanding Human Service Organizations|
|The Attributes of Human Service Organizations|
|Theoretical Approaches to Human Service Organizations|
|Social Policy and Organizational Responses|
|Human Service Organizations and the Politics of Practice|
|The U.S. Nonprofit Human Service Sector: A Creeping Revolution|
|Organizational Forms as Moral Practices|
|The Emergence of Hybrid Organizational Forms: Combining Identity-Based Service Provision and Political Action|
|The Political Economy of Contracting and Competition|
|A Preliminary Theory of Interorganizational Network Effectiveness: A Comparative Study of Four Community Mental Health Systems|
|Organizational Leadership, Ideologies, and Culture|
|Leadership Styles and Leadership Change in Human and Community Service Organizations|
|Rape Crisis Centers: Helping Victims, Changing Society|
|Organizational Culture and Climate: Implications for Services and Intervention Research|
|Service Technologies, Conditions of Work, and Emotional Labor|
|Service Technologies and the Conditions of Work in Child Welfare|
|Human Service Organizational Technology: Improving Understanding and Advancing Research|
|Emotional Labor in the Human Service Organization|
|Human Services as "Race Work"? Historical Lessons and Contemporary Challenges of Black Providers|
|Diversity and Organizational Performance|
|Table of Contents provided by Ingram. All Rights Reserved.|