Human Services As Complex Organizations

by Yeheskel Hasenfeld

• ISBN13: 9781412956949
• ISBN10: 1412956943
• Edition: 2nd
• Format: Paperback
• Copyright: 2009-07-29
• Publisher: SAGE Publications, Inc

Summary

What characteristics distinguish human services from other organizations? This Second Edition of Human Services as Complex Organizations provides a comprehensive and state-of-the-art perspective on the expanding field of human service administration. This vanguard collection weaves the   latest theoretical and empirical studies in human service administration with contemporary examples from hospitals, schools, social service agencies, mental health centers, and public welfare agencies. Blending theory with application, this outstanding anthology highlights the moral choices and accomplishments made by human service organizations.   Features in This Edition Presents the latest theoretical and empirical studies on human service organizations, offering students key analytical tools to study and understand the human services factors Introduces important new topics, such as the impact of the policy environment, emotional labor, and advocacy Offers students a new perspective with original studies on organizational ideologies, conditions of work, structuration of service technologies, diversity, and discretion Intended Audience This exceptional compilation of the best theoretical and empirical studies on human service organizations is indispensable to graduate students and scholars of social work.    

Table of Contents

Introduction

Understanding Human Service Organizations

The Attributes of Human Service Organizations

Theoretical Approaches to Human Service Organizations

Social Policy and Organizational Responses

Human Service Organizations and the Politics of Practice

The U.S. Nonprofit Human Service Sector: A Creeping Revolution

Organizational Forms as Moral Practices

Organization-Environment Relations

The Emergence of Hybrid Organizational Forms: Combining Identity-Based Service Provision and Political Action

The Political Economy of Contracting and Competition

A Preliminary Theory of Interorganizational Network Effectiveness: A Comparative Study of Four Community Mental Health Systems

Organizational Leadership, Ideologies, and Culture

Leadership Styles and Leadership Change in Human and Community Service Organizations

Rape Crisis Centers: Helping Victims, Changing Society

Organizational Culture and Climate: Implications for Services and Intervention Research

Service Technologies, Conditions of Work, and Emotional Labor

Service Technologies and the Conditions of Work in Child Welfare

Human Service Organizational Technology: Improving Understanding and Advancing Research

Emotional Labor in the Human Service Organization

Organizational Diversity

Human Services as "Race Work"? Historical Lessons and Contemporary Challenges of Black Providers

Diversity and Organizational Performance

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