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| Preface | p. xi |
| Orientation and Perspective | |
| Human Services: A New Direction | p. 1 |
| A History of Helping | p. 17 |
| Human Services: Defining Roles, Problems, and Boundaries | |
| Human Service Workers: Agents of Change | p. 33 |
| Human Services: Identifying Problems and Causes | p. 57 |
| Human Services Boundaries: Special Populations, Special Systems | p. 78 |
| Contemporary Strategies | |
| Medical and Psychiatric Approaches and the Person in Need | p. 109 |
| Behavioral Approaches and the Person in Need | p. 123 |
| Psychotherapeutic Approaches and the Person in Need | p. 138 |
| Integrating Contemporary Strategies, Personal Relationship Skills, and the Supervisory Process | p. 153 |
| Human Services and Psychosocial Change Agentry | |
| Problem Assessment, Planning, and Brokering | p. 178 |
| Inspiring Change in Human Services Clients | p. 192 |
| Case Management: The Cornerstone for Human Services | p. 210 |
| Crisis Intervention | p. 232 |
| Social Intervention: Prevention through Environmental Change | p. 253 |
| Social Control, Human Rights, Ethics, and the Law | p. 291 |
| Glossary | p. 307 |
| References | p. 313 |
| Index | p. 333 |
| Table of Contents provided by Ingram. All Rights Reserved. |
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