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Preface | p. xii |
The Context for Implementing Change | p. xvi |
Implementing Change: Patterns, Themes, and Principles | p. 2 |
Focus Questions | p. 3 |
Principles of Change | p. 4 |
Summary | p. 16 |
Developing Professional Learning Communities and Understanding Organizational Culture | p. 18 |
Focus Questions | p. 20 |
Context? Climate? Culture? | p. 20 |
Organizational Context | p. 21 |
The PLC Context and Culture | p. 25 |
Leadership in a Professional Learning Community | p. 30 |
Strategies for Facilitating a Collaborative Culture | p. 34 |
Our Closing Pitch | p. 35 |
Summary | p. 35 |
Different Perspectives for Understanding the Big Picture of Change | p. 38 |
Systems Thinking: Interconnections of Parts That Make a Whole | p. 41 |
Focus Questions | p. 42 |
Familiar Names in Systems Thinking | p. 42 |
Going Deeper to Examine a Systems View | p. 43 |
Components of the Educational System | p. 45 |
Working Systemically in Schools | p. 48 |
Effects of Working Systemically | p. 51 |
Facilitators and Barriers to Working Systemically | p. 52 |
Limitations of Working Systemically | p. 55 |
Summary | p. 60 |
Diffusion: Communication and Change Agents | p. 63 |
Focus Questions | p. 64 |
Communication of Innovations | p. 65 |
Characteristics of Adopters | p. 71 |
Passing the Word | p. 72 |
The Role of Change Agents | p. 77 |
Summary | p. 79 |
Organization Development: Problem Solving and Process Consultants | p. 82 |
Focus Questions | p. 83 |
What is OD? | p. 83 |
Group/Team and Individual Process Skills | p. 89 |
Using OD to Change Whole Organizations | p. 91 |
OD Process Consultants | p. 101 |
Summary | p. 105 |
Tools and Techniques for Understanding the People Part of Change | p. 108 |
Clarifying the Change: Innovation Configurations | p. 110 |
Focus Questions | p. 111 |
The Change: What It Is and Is Not | p. 111 |
Innovation Adaptation | p. 112 |
Innovation Configurations as a Concept | p. 113 |
Mapping Innovation Configurations | p. 115 |
Innovation Configurations: Applications and Implications | p. 128 |
The Fidelity Enigma | p. 129 |
Summary | p. 131 |
Understanding Feelings and Perceptions about Change: Stages of Concern | p. 133 |
Focus Questions | p. 134 |
The Personal Side of Change | p. 134 |
Stages of Concern About an Innovation | p. 135 |
Concerns and the Change Process | p. 137 |
Why are They Called "Stages" of Concern? | p. 141 |
Can There Be Concerns at More Than One Stage? | p. 142 |
Are There Typical Concern Profiles? | p. 142 |
Techniques for Assessing Stages of Concern | p. 144 |
Implications of Resistance in Stages of Concern Profiles | p. 151 |
Summary | p. 156 |
Exploring the Use of Innovations: Levels of Use | p. 158 |
Focus Questions | p. 159 |
The Levels of Use Concept | p. 159 |
Assessing an Individual's Level of Use | p. 165 |
Applying Levels of Use | p. 171 |
Sidelights About LoU | p. 174 |
Summary | p. 180 |
The Imperative for Leadership in Change | p. 182 |
Describing What Change Facilitators Do: Interventions | p. 184 |
Focus Questions | p. 185 |
Intervention Definition | p. 185 |
Intervention Delivery | p. 188 |
Six Functions of Interventions | p. 188 |
Additional Kinds of Interventions | p. 195 |
Sizes of Interventions | p. 196 |
The Anatomy of Interventions | p. 200 |
Summary | p. 203 |
Defining Change Facilitator Style: Different Approaches Produce Different Results | p. 207 |
Focus Questions | p. 208 |
The History of Research on Leaders and Leadership | p. 209 |
The Concept of Change Facilitator Style | p. 211 |
Discussion and Implications of Change Facilitator Style | p. 217 |
Underlying Dimensions of Change Facilitator Style | p. 220 |
Change Facilitator Style as a Significant Factor in Change | p. 223 |
Summary | p. 228 |
Constructing Understanding of Change: Intervention Mushrooms | p. 231 |
Focus Questions | p. 232 |
Introducing Mushrooms: A Unique Form of Intervention | p. 233 |
Intervention Mushrooms are Constructed | p. 235 |
The Life Cycle of Intervention Mushrooms | p. 237 |
Keys to the Construction of Intervention Mushrooms | p. 239 |
Dealing With a Growing Mushroom | p. 246 |
Evergreen Mushrooms | p. 248 |
Summary | p. 250 |
Combining Views and Tools | p. 252 |
Implementing Change: Applications, Implications, and Reflections | p. 254 |
Focus Questions | p. 254 |
Different Units of Intervention | p. 255 |
Bridging the Gap: Evaluating Implementation and the Connections to Outcomes | p. 258 |
Reflections About Organization Culture: Its Construction and PLC | p. 265 |
Postmodernism: Another Change Perspective | p. 273 |
Final Reflections About Implementing Change | p. 275 |
Summary | p. 278 |
Stages of Concern Questionnaire | p. 279 |
SoCQ Quick Scoring Device | p. 283 |
Levels of Use of the Innovation | p. 285 |
Six Dimensions of Change Facilitator Style | p. 288 |
References | p. 291 |
Index | p. 299 |
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