Informal Learning Rediscovering the Natural Pathways That Inspire Innovation and Performance

by Cross, Jay

• ISBN13: 9780787981693
• ISBN10: 0787981699
• Edition: 1st
• Format: Paperback
• Copyright: 2006-11-10
• Publisher: Pfeiffer

Summary

Most learning on the job is informal. This book offers advice on how to support, nurture, and leverage informal learning and helps trainers to go beyond their typical classes and programs in order to widen and deepen heir reach. The author reminds us that we live in a new, radically different, constantly changing, and often distracting workplace. He guides us through the plethora of digital learning tools that workers are now accessing through their computers, PDAs, and cell phones.

Author Biography

Jay Cross coined the term eLearning. He has championed informal learning since designing the first business degree program offered by the University of Phoenix. He served as long-term CEO of eLearning Forum. An internationally acclaimed strategist, speaker, and designer of corporate performance systems, Jay is a graduate of Princeton University and Harvard Business School.

Table of Contents

Preface	xiii
Acknowledgments	xvii
Introduction	xix
PART ONE: CONCEPTS
Out of Time	1	(14)
A Natural Way of Learning	15	(10)
Show Me the Money	25	(12)
Emergence	37	(24)
Connecting	61	(14)
Meta-Learning	75	(16)
PART TWO: LEARNERS
Learners	91	(26)
PART THREE: CASES
Envisioning	117	(14)
Conversation	131	(20)
Communities	151	(14)
Unblended	165	(12)
The Web	177	(18)
Grokking	195	(10)
Unconferences	205	(16)
PART FOUR: JUST DO IT
Just Do It	221	(14)
Appendix A: Informal Learning in a Nutshell	235	(8)
Appendix B: Where Did the 80 Percent Come From?	243	(2)
Appendix C: Institute for Research on Learning	245	(2)
Glossary	247	(14)
Resources	261	(14)
References	275	(8)
Index	283	(8)
About the Author	291