Information, Organization and Management Expanding Markets and Corporate Boundaries

by Wigand, Rolf; Picot, Arnold; Reichwald, Ralf

• ISBN13: 9780471964544
• ISBN10: 0471964549
• Edition: 1st
• Format: Hardcover
• Copyright: 1997-08-04
• Publisher: Wiley

Summary

Amidst the accelerating change of an increasingly competitive global market, Information, Organization and Management demonstrates how business success in the global market place depends upon products and services rich in variety, value and instantly responsive to customer needs. This strengthening of the buyer's position has turned customer service into an important decisive factor for a corporation's market success. Competitive strategies must therefore re-evaluate the business-management goals of flexibility, time, quality and cost.

Author Biography

Rolf Wigand is Director of the Graduate Program in Information Resources Management at Syracuse University, New York. He researches and teaches in information management, strategic use of IT, electronic commerce, tele-communications and information policy. Arnold Picot of Lugwig-Maximilians University in Munich is head of the German Association of Professors in Business Administration and the German Economic Association. Ralf Reichwald holds the chair for General and Industrial Business Administration at the Technical University of Munich.

Table of Contents

Preface and Acknowledgements	ix	(3)
List of Abbreviations	xii
1. Information, Organization and Management: Toward the Boundary-less Organization	1	(16)
Introduction	1	(16)
Changes in Competitive Environments and Corporate Structures	2	(5)
New Models for the Organization and Management of Corporations	7	(4)
Structure and Special Features of this Book	11	(6)
2. Market Dynamics and Competition: The Fundamental Role of Information	17	(40)
Why Corporations and Markets?	17	(5)
Markets as Processes	22	(3)
Entrepreneurship	25	(6)
Organization Theories	31	(19)
Changes in the Market and Corporate Boundaries through Improvements of Information and Communication Possibilities	50	(5)
Implications for Management	55	(2)
3. Fundamental Information and Communication Models: Insights into Communication and Information Behavior	57	(40)
Functions of Information and Communication Models	57	(1)
Communication Models	58	(15)
Information Behavior Models	73	(13)
Information Production Models	86	(6)
Implications for the Management of Information and Communication	92	(5)
4. The Potential of Information Technology in Developing the Market-driven Organization	97	(64)
General Possibilities and Limits of Information and Communication Technology	99	(10)
Foundations of Information and Communication Technology and Information Management	109	(5)
Development Trends of Information and Communication Infrastructures	114	(17)
Information and Communication Systems	131	(16)
Information Deployment	147	(11)
Management Perspectives for Information and Communication Technology Deployment in the Firm	158	(3)
5. Dissolution of Hierarchies: Modularization of Corporations	161	(48)
Fundamental Principles of Modularization	161	(5)
Driving Forces Behind the Development of the Modular Corporation	166	(21)
Forms of Modularization	187	(15)
The Role of Information and Communication Technologies for Modularization	202	(3)
Management Perspectives for the Modular Corporation	205	(4)
6. Dissolution of Corporate Boundaries: Symbioses and Networks	209	(50)
The Fundamental Idea Behind Symbiotic Organizational Structures	209	(1)
Driving Forces for the Development of Symbiotic Organizational Forms	210	(10)
Applying Organizational Forms	220	(18)
The Role of Information and Communication Technology	238	(14)
Implications For the Management of Information and Communication	252	(7)
7. New Forms of Market Coordination: Electronic Markets	259	(52)
Overview of Electronic Markets	259	(16)
Drivers for the Development of Electronic Markets	275	(6)
The Emergence of Electronic Markets and the Role of the Market Maker	281	(17)
The Role of Information and Communication Technologies and Channels	298	(9)
Management Perspectives of Borderless and Boundary-less Electronic Commerce	307	(4)
8. Overcoming the Boundaries of Location: Telecooperation and Virtual Enterprises	311	(58)
The Basic Concept of Organizations with Dispersed Work Locations	311	(9)
Driving Forces Behind the Dissolution of Work Locations	320	(3)
Successful Models of Organizations with Dispersed Work Locations	323	(29)
The Role of Information and Communication Technology	352	(9)
Conclusions for Management	361	(8)
9. Rediscovering People as Resources: Improving Human Performance in Organizations	369	(46)
Drivers for the Expansion of Human Performance Limits in Organizations	369	(6)
The Rediscovery of Human Work as a Primary Organizational Resource	375	(5)
New Demands on Employees and Managers in the Boundary-less Firm	380	(9)
Managers, Employees and Organizational Learning	389	(13)
Designing Incentives Within the New Organizational Concepts	402	(8)
Conclusions for Management	410	(5)
References	415	(34)
Index	449