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9780199240777

Information Systems and Global Diversity

by
  • ISBN13:

    9780199240777

  • ISBN10:

    0199240779

  • Format: Hardcover
  • Copyright: 2002-04-11
  • Publisher: Oxford University Press

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Summary

It is often assumed that the impact and implementation of ICT's (Information and Communication Technologies) will or should be the same in all situations with little regard to the particular social or cultural context. Drawing on experience and research in different societies (Europe, Latin America, etc.), this book explains the nature of organizational diversity in which ICT innovation takes place, and also develops a conceptual approach to account for it. The book draws from institutionalist concepts of organizations, the sociology of technology, current debates on globalization and critiques of the rationality of modernity. The theoretical perspective is supported empirically by four international case studies. The author shows how the processes of ICT innovation and organizational change reflect local aspirations, concerns, and action, as well as the multiple institutional influences of globalization.

Author Biography


Chrisanthi Avgerou is Senior Lecturer in Information Systems at the London School of Economics. Her research interests include the relationship of information technology to organizational change, and the role of IT in socio-economic development.

Table of Contents

Introduction 1(22)
Part I. Theory
The Institutional Nature of ICT and Organizational Change
23(27)
The Socio-technical Nature of Information Systems Innovation
50(22)
Multiple Situated Rationalities
72(26)
The Global, the Local, and the Disembedded
98(25)
Part II. Insights from Case Studies
Pemex---Transforming a National Company
123(29)
IKA---Striving to Modernize a State Bureaucracy
152(23)
An Experiment of Flexible Specialization in Cyprus
175(24)
Medical Drug Utilization Information Systems in the United States and Europe
199(31)
The Nature and Significance of Global Diversity for Information Systems
230(23)
Appendix 253(4)
Author Index 257(6)
General Index 263

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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