Inside the Virtual Product : How Organizations Create Knowledge Through Software

by D'Adderio, Luciana

• ISBN13: 9781843762102
• ISBN10: 1843762102
• Format: Hardcover
• Copyright: 2004-02-01
• Publisher: Edward Elgar Pub

Author Biography

Luciana D'Adderio is a Research Fellow at the University of Edinburgh, UK.

Table of Contents

List of Figures and Tables	vii
Preface	ix
Acknowledgements	xi
List of Abbreviations	xiii
1. Introduction	1	(10)
2. Knowledge in Theory and in Practice	11	(32)
3. Distributed Knowledge, Situated Action: The Role of Qualitative Analysis and Participant-Observation in Organizational Knowledge Research	43	(28)
4. Integrated Software Systems: The Technology and its Embedded Assumptions	71	(34)
5. The Influence of Integrated Systems on Organizational Memory	105	(30)
6. Bridging Formal Tools with Informal Practices: How Organizations Balance Flexibility and Control	135	(38)
7. Crafting the Virtual Prototype: How Firms Integrate Knowledge and Capabilities within and across Organizational Boundaries	173	(24)
8. Conclusions	197	(18)
Appendix: Internal Company Documents	215	(2)
References	217	(8)
Index	225