Interpersonal Communication Competence

by Spitzberg, Brian H.; Cupach, William R.

• ISBN13: 9780803923065
• ISBN10: 0803923066
• Format: Hardcover
• Copyright: 1984-06-01
• Publisher: Sage Pubns

Summary

The quality of our lives is directly affected by how well we communicate, but the issues surrounding communication competence have grown increasingly complex. This book considers communication quality -- with the aim of understanding and ultimately producing conversations that are gratifying. The scholarly and empirical roots of competence analysis are traced by the authors, together with an outline of the various fields of enquiry that have proven invaluable for the formation of a concept of competence. Drawing on the vast literature, and using the background set out in the early chapters, they develop their own model of relational competence which represents a synthesis of the most useful components and assumptions. This definitive work includes over 700 references (the broadest bibliography ever published on the subject) and should serve as an effective stimulus to further research.

Table of Contents

Competent Communication in Everyday Life

Approaches to the Conceptualization of Competence Competence in Communicating

A Critique of Issues Model of Relationship Competence Implications and Future Directions

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