A+ Lab Manual for Managing and Maintaining Your PC

by SAXTON

• ISBN13: 9780619015367
• ISBN10: 0619015365
• Format: Paperback
• Copyright: 1999-11-04
• Publisher: Course Technology Ptr

Table of Contents

How Computers Work---An Overview	1	(14)
Components of a Personal Computer System	2	(4)
Operating a DOS-Based PC	6	(3)
Operating a Windows 3.x-Based PC	9	(3)
Operating a Windows 95/98-Based PC	12	(3)
How Software and Hardware Work Together	15	(14)
CMOS Manipulation	16	(4)
IRQ and DMA Management	20	(3)
I/O Management	23	(3)
The Boot Process	26	(3)
The Systemboard	29	(14)
Component Identification	30	(5)
CPU Identification and Installation	35	(4)
Bus Identification and PCI Expansion Card Installation	39	(4)
Understanding and Managing Memory	43	(16)
Installing RAM and Understanding the CONFIG.SYS	44	(6)
Memory Management in DOS and Windows 3.x	50	(3)
Memory Management in Windows 9x	53	(4)
Memory Management in Windows NT	57	(2)
Floppy Drives and Other Essential Devices	59	(10)
Configuring a Single Floppy Drive	60	(5)
Configuring a Dual Floppy Drive System	65	(4)
Introduction to Hard Drives	69	(16)
Hard Drive Management	70	(3)
Hard Drive Preparation and Optimization	73	(4)
Hard Drive Organization	77	(5)
Removable Drive Configuration	82	(3)
Hard Drive Installation and Support	85	(8)
Configuring a Single Hard Drive System	86	(3)
Configuring a Dual Hard Drive System	89	(4)
Troubleshooting Fundamentals	93	(18)
Input/Output Device Troubleshooting	94	(3)
Benchmarking Your PC Using the Nuts & Bolts Software	97	(3)
Hard Drive and Floppy Drive Troubleshooting	100	(5)
Troubleshooting the Boot Process	105	(6)
Input/Output Devices	111	(18)
Serial Port Conflict Resolution	112	(4)
Parallel Port Conflict Resolution	116	(4)
SCSI Adapter Installation	120	(5)
SCSI Chain Conflict Resolution	125	(4)
Multimedia Technology	129	(14)
Multimedia Video	130	(5)
Installing and Configuring an IDE CD-ROM Drive	135	(4)
Multimedia Sound	139	(4)
Electricity and Power Supplies	143	(18)
AC Electricity	144	(3)
DC Electricity	147	(5)
Power Protection	152	(3)
Power Chain Troubleshooting	155	(6)
Supporting Windows 3.x and Windows 95	161	(24)
Installing Windows 3.1	162	(5)
Customizing Windows 3.x	167	(4)
Installing Windows 95	171	(5)
Customizing Windows 95	176	(5)
Installing Windows 98	181	(4)
Understanding and Supporting Windows NT Workstation	185	(12)
Upgrading to Windows NT Workstation	186	(2)
Installing Windows NT Workstation	188	(3)
Customizing and Repairing Windows NT Workstation	191	(3)
The Windows NT Registry	194	(3)
Purchasing a PC or Building Your Own	197	(12)
Building a New PC: Part 1	198	(3)
Building a New PC: Part 2	201	(3)
Building a New PC: Part 3	204	(5)
Communicating over Phone Lines	209	(18)
Communications and DOS/Windows 3.x	210	(5)
Communications and Windows 9x	215	(4)
Communications and Windows NT	219	(3)
Modem Troubleshooting	222	(5)
Networking Fundamentals and the Internet	227	(24)
Network Component Identification	228	(7)
Networking and Windows 9x	235	(7)
Networking and Windows NT	242	(4)
Using the Internet	246	(5)
Printers	251	(18)
Understanding Laser Printers	252	(5)
Installing and Sharing Local Printers	257	(5)
Troubleshooting Shared Printers	262	(7)
Viruses, Disaster Recovery, and a Maintenance Plan That Works	269	(14)
Virus Protection	270	(4)
Creating and Maintaining Backups	274	(3)
Designing a Preventive Maintenance Plan	277	(6)
The Professional PC Technician	283
Telephone Support	284	(3)
On-Site Support	287	(4)
Documenting Your Work	291