What is included with this book?
Foreword | ix | ||||
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Preface | xi | ||||
Acknowledgments | xv | ||||
1. Making the Business Case for Increased Awareness, Knowledge, and Skills | 1 | (20) | |||
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2. The Complexity of Culture | 21 | (18) | |||
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3. Cultural Frameworks and Their Importance for Leaders | 39 | (16) | |||
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4. Where Does One Start on the Journey to Multicultural Awareness, Knowledge, and Skills? | 55 | (14) | |||
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57 | (2) | |||
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5. The Development of Multicultural Competencies | 69 | (20) | |||
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70 | (4) | |||
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74 | (11) | |||
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6. What Can We Do to Make Multicultural and Diversity Training More Effective? | 89 | (22) | |||
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7. A Training Program to Lead From Multicultural Awareness to Knowledge and Skills | 111 | (18) | |||
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8. Constructive Conflict Management in a Cultural Context | 129 | (22) | |||
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130 | (3) | |||
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9. Redefining Leadership Through Multiculturalism | 151 | (14) | |||
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159 | (1) | |||
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Appendix | |||||
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165 | (3) | |||
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168 | (9) | |||
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168 | (1) | |||
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169 | (1) | |||
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171 | (6) | |||
References | 177 | (22) | |||
Name Index | 199 | (8) | |||
Subject Index | 207 | (8) | |||
About the Authors | 215 |
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