9780073403229

M: Business Communication

by ;
  • ISBN13:

    9780073403229

  • ISBN10:

    0073403229

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2/12/2014
  • Publisher: McGraw-Hill Education

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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

M: Business Communication has become the most technologically current and pedagogically effective product on the market, and is written by the authors of Lesikar's Business Communication: Making Connections in a Digital World.

Its focus on the essentials required of today's digital workplace makes it easy for instructors to cover all the materials presented within the semester, and its student-centered design and study resources ensure success.

Paired with Connect Business Communication; M: Business Communication contains the tools needed to navigate through the fast-paced and ever-changing field effectively and efficiently.

For access to the instructor and student supplements, and bonus chapters that accompany this product visit www.mhhe.com/rentzm3e.

Table of Contents

Part One: UNDERSTANDING BUSINESS COMMUNICATION

Chapter 1: Communicating in the Workplace

Part Two: MASTERING WRITING AND PRESENTATION BASICS

Chapter 2: Understanding the Writing Process and the Main Forms of Business Messages

Chapter 3: Using Visuals in Written and Oral Communication

Chapter 4: Using an Appropriate Style

Part Three: WRITING EFFECTIVE MESSAGES

Chapter 5: Writing Good-News and Neutral Messages

Chapter 6: Writing Bad-News Messages

Chapter 7: Writing Persuasive Messages + Proposals

Part Four: WRITING EFFECTIVE REPORTS

Chapter 8: Researching + Writing Reports

Chapter 9: Writing Short Reports

Part Five: USING ORAL AND JOB-SEARCH SKILLS

Chapter 10: Communicating Orally

Chapter 11: Communicating in the Job Search

Bonus Chapters via Create

Bonus A: Formatting Letters, Memos, and Reports

Bonus B: Correctness of Communication

Bonus C: Cross-Cultural Communication

Bonus D: The Long Report

Bonus E: Documentation of Sources

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